Break-in while I was renting. My storage locker was not broken into, but a few in my area were.

Awful experience. Horrible customer service. Unpleasant, rude & disrespectful employees. I will no longer be a Uhaul customer.

The UHAUL fac8lity was exactly wha5 we needed and a very business like facility. We liked the size of the unit and it’s cleanliness and the entry gate. We had good experiences with anyone we spoke with in the office. For us, it was supremely convenient.

Way concert had 2 u it’s for 1.5 years and couldn’t move out on my renewal date bc I was wapfor movers so I would like to be reimbursed for 3 weeks. Please advise. Thank you. Pamela Totten Alvarado

saw a few mice traps upon arrival and in my unit, but other than that, the space is clean and convenient. thank you for your help!

Yesterday, 06/04/2020, I was assisted by William at the West Hartford location; he was *very* courteous and helpful...made my decision to use UHaul storage easy. (More employees in any business should be like that!)

Great staff and service!

They are always available to solve any issues or problems; promptly, professionally and with a smile (under the mask!). They are good people.

I can't thank the staff enough for there help. Truly wonderful and friendly staff. Your support and assistance was priceless. Much love from a very customer. C.Smith

Positive experience over all. There was some confusion at times about how to exit the building with a vehicle. Signage would be a big help.

Staff were professional, helpful, and polite.

The manager Ms.Galarza very helpful and a great person. I will recomend this place for Their storage and vehicles Well maintain.

Thank you for being patient to take time for writing on paper for deaf customer!

Everything was great

Service person took her time allowing me to choose a unit. She fully explains the equipment to access the property. The unit is clean and climate controlled. This far, so good!

Great customer service

I met and interacted with approximately five staff members,they were helpful, patient and knowledgeable of the processes and tools available to get the job done. It was my first storing so well done.

Ms. Carmen, the manager, always professional and kind, provide clear instructions and expectations. Always a pleasure, thanks.

Staff was personable and friendly. They were extremely knowledgeable of the products and made sure my needs were met. Best U Haul I have been to.