Invoice is a little confusing- trying to compare estimated fee to the actual charge once milage was calculated. Otherwise a great experience and we will be back!
EDWIN D
Peninsula Ace Hardware
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Williamsburg, VA 23185
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Autres U-Haul Services
Évaluations des clients
- 4,5 - Cote moyenne des clients
Dites-nous ce que vous en pensez.
Vos précieux commentaires nous aideront à mieux vous servir.
Discounts for locals
SHANNON RThe customer service was awful, i ordered the uhaul online , the whole thing , I was thinking that I won’t communicate with anyone because online it never said that I’m going to get the keys from someone , it said that I can order the uhaul online and won’t need to see anyone , long story short I went inside asking where the uhaul located ( because I thought there’s some kind of box to get my keys from ) , I got the nastiest attitude from the manager and the lady behind the counter told me if you don’t calm down we would refuse your service , I was like what are talking about , online it never say I have to get the keys from you guys , ALL YOU HAVE TO DO IS TO EXPLAIN TO ME THAT ITS A MISUNDERSTANDING AND THAT I HAVE TO GET THE KEYS FROM YOU , instead they’re just threatening me that they may refuse my business, terrible customer service and never going back there
Haisam ACustomer service did not see my request for move in equipment (dolly, blankets, etc.) When I went to pick up the keys. I assumed they were already in the truck. Did not have what I needed for the move. When I told the location at drop off, they did not reimburse me for the equipment like they said they would.
Scott MAfter renting about 20 trucks from UHaul over the past several decades, I’m still amazed how long the pick up process takes even with online booking.
DANIEL R