That location is hard to get in and out of. joe helped me with a route to get out easily but the return trip was difficult to make my way over to that side of the street. In all fairness it was rush hourJoseph J.
Moving Truck Rental in Wilmington, NC at Pinnacle Storage 3rd St
(Concessionnaire U-Haul dans le voisinage)
One-Way and In-Town Local Rentals in Wilmington, NC 28401
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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Évaluations des clients
- 4 Average Customer Rating
Let us know what you think.
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Easy pick up and drop off.Edward S.
Have a Large UHaul somewhere nearby!!!Ronald D.
Quick drop off, very nice rep.Alfred L.
Employee was very helpful and friendlyJulie D.
Nothing. Joe Coves is a professional at what he does. He is a gem of an employee. Pleasure to work with !Kenneth K.
I could not get logged in to turn the truck back in after hours. I attempted several times and finally called the 800 number and talked to someone at corporate who said they would put a note on my account to not charge me the $20 for not turning it in correctly. I have not seen whether or not that happened. Waiting for my bill to confirm.Other than that it was great.David K.
It was efficient and I was pleased.Rolie W.
Perfect drop off location Thank youFrancis O.
Everything was amazing.Douglas M.
The gentlemen who helped us at Pinnacle Storage were wonderful and very helpful. However the U-Haul app and website were both down and working incredibly slow, the reservation we made had to be transferred to a different location because the first location could not access their computer. Then at the second location the website continuously denied our card or simply wouldn't load and caused us to be there waiting for a website to load for over 2 hours and majorly delayed our moving and packing and was quite an inconvenience. The employees were wonderful but I wouldn't recommend U-Haul to anyone, we were supposed to start our move at noon and weren't even able to get started til 3 PM. We did what we were supposed to by reserving in advance and using the app but were still delayed hours. Very frustrating experience for us and the employees at Pinnacle. Again the employees were kind and patient and we appreciated their help.William O.
Nothing, the young men working there were great , nice to meet someone that values customer serviceMichael C.
My girlfriend was told at pickup that there would be a $100 deposit refunded at drop off. That did not occur. We were then told it would be put back on the card it was charged to within a couple of days. That also did not happen. I then left a voice mail for the district manager whose name and number were listed at this location and never received a return call. Brutal service. Or lack thereof.JAMES T.
The staff was super helpful and were very nice. I would rent from this location again.Paul S.
The person who rented the vehicle to me was very helpful and personable, unlike previous experiences. The person at drop_off, no complaints either.Quenby K.
This was by far the BEST EXPERIENCE I have ever had with renting a vehicle. I would GLADLY rent from this location in the future. Staff person was personable and professional, transaction was quick and very smooth, truck was immaculate.Daniel B.
Customer service was great and everything perfect. ThanksRaymond B.
I drove around all place to find it is not a good locationDONALD Q.
The drop-off manager was very hospitable and made my return very easy.Charles K.
Great service, the guy that sold it to us was great.Lara B.
Great and friendly service.Patricia G.
No suggestions, received excellent service.Elizabeth B.
The gentleman working at the desk was extremely helpful, especially when I needed to make a last minute adjustment to the rental.Bradford S.
Joe was amazing for my first time renting a U-Haul! Extremely acknowledgeable and answered all my questions! Thanks Joe!Jamie G.