The only thing I would mention is making the availability of the added tools to be sure. I added Dolly as an addon through app, that was confirmed before, but during pickup I was told, its not available, and I had to hustle for it for different locations and I ended up buying my own. Please get the added tools/ equipment arranged by the time of pickup for the next customers, if not available please keep the app updated, so the customer knows on time and can arrange its own . Other than that the experience was good.
VIKAS V
204 Fuels Sargent
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Winnipeg, MB R3H0C6
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- 2,5 - Cote moyenne des clients
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This was a gas station, not a U-Haul facility. Employee didn't know what he was doing as he worked for the gas station, not U-Haul. Had to do rental on-line. Would have preferred to talk to someone face to face. Spoke to someone on phone. Did not appreciate having to give personal information over the phone in a public place. Employee didn't know where truck was. It was behind the building.
Joanne WPlease ensure that all equipment as reserved is in the truck. I was instructed to attend an alternative location to pick up blankets and a hand cart.
Richard WThe truck smelled and looked like someone had urininated in the rubber floor mats in the cab In the sun the smell was bad The location was a very busy gas bar They weee confused on what to do and checkout took for ever due to the customer flow with the gas bar
CHARLES WThe location had easy access for a big truck, though it was woefully understaffed on the day I got there with only one gentleman working. He was kind and courteous, I could tell he was a bit rushed, understandably as he was running a gas station solo with many customers.
Alexander T