Days before I was to receive my boxes, I was told that the boxes would be picked up the day after they were dropped off. This was important since I moved into a large complex that has people moving in and out all the time. The day before the boxes were to arrive, I was given another answer. I was told that the boxes had to sit on site from Thursday - Sunday. That was a complete surprise to me. This forced me to hire a moving company to pick up the boxes at the u-haul hub and deliver them to my site and take them away the same day. This cost me an extra $500. I believe I should be credited this amount for my troubles.
ROBERT B
U-Box Portable Storage and Moving Containers in Folsom, CA at Folsom Foothill Storage
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
U-Box Portable Storage and Moving Containers in Folsom, CA 95630
Les conteneurs U-Box sont une manière pratique, flexible et sûre de déménager et d'entreposer vos affaires. Que vous déménagiez à l’autre bout de la ville ou du pays, les conteneurs d’entreposage portatifs sont la solution idéale. We deliver them to your door so you can take your time loading your belongings. If you need us to store your containers while you're staging your home or waiting to close on your new place, rest assured your things are safe in one of our secure U-Haul storage facilities. When you're ready we can deliver them to your new home or store as long as you need. Not moving? You can keep your U-Box - containers on your property for as long as you need, whether you're doing a remodel or clearing out your garage or basement.
Un conteneur U-Box peut contenir jusqu'à une pièce et demie de biens de maison. Si ça rentre dans votre maison, ça rentre dans un U-Box - conteneur.
- Dimensions internes :
- 95 po X 56 po X 83,5 po (L x l x H)
- Capacité :
- 257 pi cu
- Poids :
- Jusqu'à 2,000 lb
Conseil de déménagement : Si vous n’êtes pas certain de pouvoir mettre toutes vos possessions dans votre U-Box - container, order an extra! Au contraire de nos concurrents, nous ne vous faisons payer que pour ceux que vous utilisez.
Fonctionnement
Mieux encore, en utilisant les conteneurs U-Box® pour un déménagement ou comme solution d’entreposage portable, vous profitez de la flexibilité et du contrôle nécessaires pour planifier un déménagement parfait. Vous pouvez les faire livrer à votre maison ou les entreposer jusqu'à ce que vous sachiez où vous allez. Nous vous offrons l’occasion de tous les planifier.
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Choisissez le nombre de conteneurs dont vous avez besoin. Un conteneur U-Box peut contenir jusqu'à une pièce et demie d'objets de la maison. En cas de doute, commandez un de plus. Nous ne vous le facturerons pas si vous ne l’utilisez pas.
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Dites-nous quand vous aurez besoin d'accéder au conteneur. Si vous le faites livrer dans une nouvelle ville, mais que vous n'en avez pas encore besoin, nous pouvons l'entreposer pour vous dans notre entrepôt sécurisé.
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Nous vous livrons les conteneurs et les ramassons lorsque vous êtes prêt. Si vous préférez l’emmener vous-même chez vous, utilisez notre remorque conçue spécialement pour cela ou chargez-le dans un U-Haul à l’établissement de votre quartier.
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Nous entreposerons votre conteneur dans notre entrepôt sécurisé ou bien nous pouvons le livrer n'importe où dans le monde. Vous recevrez de nos nouvelles pendant le transport du conteneur et lorsqu'il arrivera à destination.
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Services at Other U-Haul Établissements
Évaluations des clients
- 3,5 - Cote moyenne des clients
Dites-nous ce que vous en pensez.
Vos précieux commentaires nous aideront à mieux vous servir.
Avis vérifiés des clients
Chaque avis est lié à une véritable U-Haul réservation ou contrat.
Comment U-Haul Fonctionnement des avisI will never recommend you guys to anybody. I had the worst experience. My pod was not delivered on time. He didn’t pick it up on time. He tried to get a month rent out of me when it was your fault that you couldn’t come pick it up on time. It was a horrible experience.
emily pExcellent Service.
RICARDO SThis was a great experience from start to finish. In California, Jack was patient, professional and kind, and a good communicator. In Pearl, Mississippi, the ladies I dealt with — drivers and on the phone — were courteous and helpful. Moving is never an adventure (sorry!) but this one was as easy as could be.
Clay RI wanted to pick empty my ubox on Saturday, load it, and then drop it off the following day on Sunday. The U-Haul rep suggested the Folsom since it was closest to my home and was open 7 days a week. When I picked the ubox on Saturday everything was great until I asked about the drop off on Sunday. He said he is closed on Sunday and Monday. He said I could drop it off on Sunday but it was a parking lot with no gate or security. I needed the ubox and figured I could drop it somewhere else. That took about 45 minutes on the phone with various people and the common response was “no, you have to bring it back to Folsom on Tuesday”. That would not work since I was leaving on Monday. Finally, it got raised to a supervisor level, and they allowed me to drop it off in Roseville. I should not have had to deal with this issue since it was the U-Haul agent who recommended Folsom in the first place. As a separate note, Sara ,at the Roseville location, was outstanding! She was helpful, positive, and efficient.
ANTHONY YTom at Folsom Foothill Storage was super!
Rachel WTom was verbally aggressive and abusive to me. He obviously was in a rush to leave and was incredibly mean on the last drop off. I felt unsafe as a women and being at his place alone. Before I left the premises I called UHaul and put in a complaint. Michael was very helpful in putting together a case. This is unacceptable behavior from a Uhaul representative. I was shaking, and have been off and on crying since it happened. I didn’t deserve to be the wrath of his bad day. I am disappointed that this experience was so stressful being that shipping my belongings across the country is already stressful enough. I have proof that I was kind and considerate all the way through this process working with Tom. I, on more than one occasion worked around his schedule, even though he was supposed to be open and then abruptly changed his schedule so I had to change mine to fit his. This has left a lasting first impression using Uhaul.
JENNIFER SEveryone except one nice old man had bad customer service with zero communication and an attitude when we spoke
LISA SThere were a couple of issues with getting the boxes delivered. It appears the facility is relatively small and there were issues with returning equipment that caused delays a couple days.
Jake MAbsolutely a great experience all around!
Reanda SCommunication was great and timely.
Peter J