The app is terrible and wouldn't let me do anything. The website wouldn't let me change my drop off location when I called the call center to change my drop off location. They told me the drop off. Location could receive equipment 24 hours when I called to verify. They actually couldn't. And then lastly, when I asked another branch to change my reservation, they said, I had to call direct. They couldn't do it. So all of that makes for a frustrating experience. However the equipment was great! The people at both locations were great. I just think you guys as a parent company have a lot of progress to make. See my other note.
Christopher M
AAA Wildcat Storage LLC
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
Locations aller simple et locale® à Ellensburg, WA 98926
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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- 4,5 - Cote moyenne des clients
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Avis vérifiés des clients
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Comment U-Haul Fonctionnement des avisI have been helped 2 times now by the same individual. Always friendly. Quick to help me unload my trailer and was super pleasant to deal with!
brandy hShout out to staff here - very helpful.
Amy HEasy drop off
Greg PGreat guy working there, friendly and helpful.
Jason W