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Chad P. | Overall ExperienceSelf Storage Units in Burlington, ON, L7T2C9
U-Haul Moving & Storage de Aldershot
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U-Haul Moving & Storage of Central Burlington
3245-3267 Mainway, Burlington, ON L7M1A6 View Available Units3,7 miles from this location -
U-Haul Moving & Storage of Burlington
3476 Mainway Ave, Burlington, ON L7M1A8 View Available Units4,3 miles from this location -
U-Haul Moving & Storage at Upper Wellington
524 Upper Wellington, Hamilton, ON L9A3P5 View Available UnitsLimited Units Available.
5,5 miles from this location -
U-Haul Moving & Storage at Barton St
2275 Barton St E, Hamilton, ON L8E2W8 View Available Units6,5 miles from this location
U-Box -Conteneurs MD pour le déménagement et l’entreposage
Nous livrons U-Box - vous les remplissez et nous les entreposons dans notre entrepôt sécurisé. Chargez à votre rythme! Il suffit de nous appeler pour la collecte ou le dépôt de vos U-Box - conteneurs.
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- 4,0 - Cote moyenne des clients
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Amazing service very nice people with experience. Many thanks
PANAGIOTIS K. | First ImpressionsMy unit had a shelf missing.... and I think it is absolutely ridiculous your printer don't work!!
paul m. | Overall ExperienceMy experience was great until I emptied my unit I called to get information and was told that I did not wait till the end of my pay period and my account would be adjusted and pro rated for the time I used. However when I tried to settle my account I was told that customers have been told that but it was not what was on his computer and he would look into it and get back to me As of today I have heard nothing and I have not received a credit Can you please rectify? Thank you Kim Bogar
Kim B. | Overall ExperienceStaff tried to lie and say or storage booking didn't exist and that all the storage units were occupied. After minutes of explaining we indeed did book, randomly there was a unit available for us... Storage also closes at 10pm so we couldn't bring stuff after rush hour.
Safiya J. | Overall ExperienceI have been repeatedly overcharged for my storage unit from the beginning of my account use until after I moved out. The first month promotion from Uhaul was never honoured. I have made numerous attempts to contact the Aldershot location, by phone and email and my calls were never returned over the whole 5 month period. I even waited on hold for an hour to contact Uhaul central Customer Service, they tried to get in touch with the Aldershot location, and couldn't get a reply by phone, then they sent an email to the location, and still the Aldershot location didn't reply to the message from Head Office Customer Service. The Aldershot location continues to charge me even after I moved out, despite my numerous emails advising them that I'd be moving out, and to stop charging me. They placed a lock on my unit, and never removed it even after I paid excessive extra charges. The lock remained in my unit long after my account was fully paid, which prevented me from moving out earlier resulting in several additional months of unnecessary storage costs. When I had paid for and arranged a moving service to move out of my storage unit, I couldn't access my storage unit for the moving company because the Aldershot still had a lock on my storage unit. This is the worst predatory business practices I have ever seen, especially during the pandemic, and with such a large International Company like Uhaul, this is completely unacceptable. Customers of Uhaul at the Aldershot location have been leaving very Negative Reviews of the terrible customer service and overcharges at Uhaul at Aldershot. I would like Uhaul Head Office to assist me with providing a refund for all of the amounts that have been Overcharged on my account by Uhaul Aldershot. Please have Uhaul Head Office contact me to resolve the unethical business practices of the Uhaul Aldershot location and their numerous overcharges on my account. Thank you, Catherine Naumann 647-687-7036 Lamerazul@gmail.com
Catherine N. | Overall ExperienceMichael is an excellent manager.
JOHN P. | Overall ExperienceWas told twice we could get a refund. Moved out on the 3rd not the 8th. Never signed a contract stating no refund. Need a refund asap. Manager said I would get one either partial or full.
Jennifer S. | Overall ExperienceLucky was very friendly and made conversation with me while he was trying to locate my file.
Jennifer S. | ReservationI have sent a longer email to the UHaul customer service contact that details everything that went wrong with my reservation.
Kyle T. | Overall ExperienceStaff not unfriendly; but they were too busy for good customer service and failed to meet time commitments.
Gary S. | Overall Experiencethe unit was leaking and destroyed some of my stored files the unit became infested with mice and the place became littered with mice droppings the mice ate my clothes stored in a plastic bin
ROBERT W. | Overall ExperienceAfter a rocky start locating my shipment the staff at the Burlington office in Ontario and Kenaston in Winnipeg were very helpful
chris t. | Overall Experience