Most of the exterior lights are inoperable...
Floyd M. | Overall ExperienceSelf Storage Units in Chattanooga, TN, 37408
U-Haul Storage at Rossville Blvd
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À 1,0 milles de cet établissement
U-Haul Moving & Storage of Broad St
2022 Broad St
Chattanooga, TN 37408Limited Units Available.
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À 2,1 milles de cet établissement
Safebox Self Storage
1500 E 41st St
(U-Haul Neighborhood Dealer)
Chattanooga, TN 37407 -
À 3,9 milles de cet établissement
Rossville Self Storage
1402 Wilson Road
Rossville, GA 30741 -
À 5,1 milles de cet établissement
U-Haul Moving & Storage of E Ridge
5816 Ringgold Rd
Chattanooga, TN 37412Limited Units Available.
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Évaluations des unités d'entreposage par les clients
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- 3,0 - Cote moyenne des clients
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First of all, the unit leaked and ruined dozens of un-replaceable old pictures. Bigger problem: we vacated in November (and notified them), got charged for December anyway; literally spent hours on the phone trying to get credit for improper charge. Finally, was told we were given a credit. Turned out we didn't get a credit, but got charged AGAIN! Made multiple call with no resolution. Now challenging charges through credit card company. Horrible experience.
Thomas W. | Overall ExperienceThe staff was excellent. They were friendly and very helpful. The photo upload app needs tweaking, but overall the experience was as good as could be expected
Gary M. | First ImpressionsThe people and the store were GREAT and above and beyond helpful. I am not a fan of uncontrolled climate storage units, as I know that the heat can damage items but considering there was only 2 of us to unload and we had been up all night and was very tired, I didnt have the patience or time to look for another place. I also think that the cost of the unit is very high compared to units that are climate controlled that I have in MN that are alot less costly.
Melissa C. | First ImpressionsFor a couple months every time I entered the area the gate was already open. Reported a couple times and was told we are working on it.
Robert R. | Overall ExperienceKathy and the 2 young guys that helped us we're great
Shauna D. | First ImpressionsNO COMMUNICATION THAT THERE WAS NO OFFICE OR THE AREA BEING MANNED ON THE STORAGE UNITS. WE HAD TO GO TO ANOTHER LOCATION TO RECEIVE A PIN AND STORAGE UNTIT NUMBER BEFORE WE HAD ACCESS BUT NO ONE TOLD US THAT.
TAMMY F. | First ImpressionsExcellent and wonderful people at U-Haul every single one of them. They are great. A great asset to U-Haul . They all deserve a good pay raise and bonus. You have a great representation of you're company there . We highly recommend them and we will get referrals Thank you
Michael P. | First ImpressionsI can't decide whether I'd recommend this or not, because although the staff was friendly and the hours are convenient, it is all very expensive snd every time I had to call I was on hold for anywhere between 13 and 45 minutes. No one at local offices answers, it all bets routed through corporate headquarters which is frustrating. I chose this as storage because of the one month free, but my unit costs almost 50 % more than another facility nearby which has climate control.
Meghan L. | First ImpressionsOur uhaul recommended movers no showed resulting in a 2 day delay. The gm at this location was extremely helpful and accommodating.
clint w. | First ImpressionsThere were issues from the get go. We arrived at the office and no one was there that knew how to actually rent us a space. The kid had to call his dad to talk him thru it. Then our number wouldn't work and we had to wait to put our things in the building. We were staying an hr away so we couldn't get back to the site for 4 days. Then we finish with our use of the space and vet charged for another month, tho I had told them we were done. Spent an hour and a half on hold trying to get that straight, having to listen to that God awful music they play. I will not recommend them or ever use them again
jacob m. | Overall Experiencetoo many questions and why do you need more than one contact on a storage unit....crazy
Scott T. | First ImpressionsThe people at the facility had not been trained to process the reservation. He had to call someone who talked him thru it. We could not access our unit as the gate would not recognise my access code. My things are now taped in front of a friend house .
jacob m. | First Impressions