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KRYSTLE E | First ImpressionsSelf Storage Units in Chicago, IL, 60639
U-Haul Moving & Storage de Logan Square
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U-Haul Moving & Storage of Westside
1700 N Cicero Ave, Chicago, IL 60639 View Available Units1.2 miles from this location -
U-Haul Moving & Storage of Avondale
3250 N Kedzie Ave, Chicago, IL 60618 View Available Units1.5 miles from this location -
U-Haul Moving & Storage of Portage Park
4301 N Cicero Ave, Chicago, IL 60641 View Available Units2.5 miles from this location -
U-Haul Moving & Storage of Lincoln Park
1200 W Fullerton Ave, Chicago, IL 60614 View Available Units3.6 miles from this location
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- 4,0 - Cote moyenne des clients
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Everything was fine until i checked into the sliding doors before 10pm and was in the elevator and at 10:01pm it denied me access. I called the site manager, Michael, he was not very helpful. Seemed very annoyed at my call. He said he made it so i could access the unit to give it a few minutes before trying to code again. We waited for 45 minutes and called him 3 times to help and it didn’t work. By the end of the 45 minutes, i called 3 times and was set straight to voicemail all three times. It really inconvenienced me because i had no where to put my stuff because the apartment i moved to didn’t have extra storage. It was very stressful and made me regret my decisions to get a storage at this location. We also tried to put our rented U-Haul in the loading dock. There was only one dock open. Either 2a or 2b and the doors would not open. So we had to wait for someone to leave to get things unloaded from our truck. The person at the front desk who helped me with renting the truck and gave me information was amazing. But as for the site manager Michael, he could use a lesson in customer service. If he didn’t want to help after hours, it shouldn’t be an option to call him.
DAWID O | Online Move InI provided them with the employee discount and they did not apply it to my bill
JOSE H | Overall ExperienceI moved out of this storage unit after one month and ever since I’ve been getting monthly bills at exponential rates, phone calls, emails. It’s burgeoning on harassment. If the people eho work there looked at the storage, they would see it’s been vacated since the end of September and therefore no reason for them to harass me.
Arielle R | Overall ExperienceMichael and Michelle were awesome .thank you very much great help
michelle U | First ImpressionsTaryn was excellent in helping me with everything.
CONSUELA B | First ImpressionsI like the place and will use it again
gwendolyn s | First ImpressionsTher storage room a little far of the elevator. No bathrrooms near of the storage.
manuel b | First ImpressionsThere should be an option to plugging in vehicles that require seasonal battery charging like motorcycles. This was an option back in 2011. Thank you!
DEBBY R | Overall ExperienceThis place was great for a long term stay. Never had a problem with the entry card or entering. I once lost my storage keys & had to get a lock smith. They provide help with it & getting me a new lock & key. My items were stored for 5 years & I never had a problem with or rats or bugs. Of course there was dust. But location was convenient, storage was clean, hours were reasonable & getting a truck in & out to move my items & rent all was a plus. Thanks U-Haul.
Yaritza R | Overall Experience