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riaza v | Overall ExperienceSelf Storage Units in Chicago, IL, 60618
U-Haul Moving & Storage de Avondale
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U-Haul Moving & Storage of Logan Square
4100 W Fullerton Ave, Chicago, IL 60639 View Available Units1.5 miles from this location -
U-Haul Moving & Storage of Portage Park
4301 N Cicero Ave, Chicago, IL 60641 View Available Units2.4 miles from this location -
U-Haul Moving & Storage of Lincoln Park
1200 W Fullerton Ave, Chicago, IL 60614 View Available Units2.7 miles from this location -
U-Haul Moving & Storage of Westside
1700 N Cicero Ave, Chicago, IL 60639 View Available Units2.8 miles from this location
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- 4,0 - Cote moyenne des clients
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The gentleman that helped me, Jonathan was very helpful very polite
JEANETTE G | First ImpressionsThe storage experience was a lot better for me that the renting of the U-Haul experience, thank you.
Rachel H | Overall ExperienceHave had a multiple units here for a few years. The facility and the staff are great.
scott g | Overall ExperienceOnly thing I don’t like there’s no garbage cans accessible anywhere on the facilities of storage thank you guys for all your service staff is awesome. Highly recommend…
JOSE G | Overall ExperienceWe arrived after office hours to load things in, assuming that with storage access open until 10, we would have no problems. Unfortunately, the larger sliding load-in doors did not open, and we couldn't get in contact with anyone to sort out what to do. We made it work with the regular single door, but it was definitely an annoying (though small) inconvenience. The zip tie was still left on the locker, which I thought meant it still was not ready for use, and the dimensions of the space were not as expected. Granted, I may be partially to blame for this part, as I thought it would be 10' horizontally, not vertically. The combination of all these smaller things paired with the general stress that comes with moving just made for not the best experience, and I will have to move my items out to a bigger unit.
KENDRA C | Online Move InThe staff are extremely nice and helpful
Mario M | Overall ExperienceI believe it was the assistant manager I dealt with. She gave me wrong info on a policy they supposedly had and when I questioned it, she became extremely rude. My friend was right next to me and he witnessed the whole thing. I would definitely not do business there again and would definitely not recommend that location to ANYONE!
matthew a | First ImpressionsIn person, the staff were "helpful and friendly", but they were unreachable by phone, and the former manager was unresponsive to many emails I sent, and unresponsive to after-hours calls I made when 7-9pm after-hrs access didn't always work, causing return trips the next day and hours lost. This past weekend, I had both a locker and a truck rental, and attempted to reach branch staff more than 10 times by phone, and all calls rolled unanswered to the national help line after 5-7 local unanswered "rings". Over 7 months, callls to branch during business hours were answered in-branch less than 5% of the time. My issue this past weekend was with a 15' truck with an undisclosed 3' x 6" open gash in roof hidden by door when retracted, and not visible from outside unless a ladder was used, but which let rain water drain in on contents while driving in Saturday's rain, causing me to pull over in shelter and delay my delivery an extra day. re: storage unit, my rent was just increased after only seven months, so I just chose a less expensive competitor this week.
John F | Overall ExperienceHello, the doors were not working when I got there. I was required to move through the small side door for an hour instead of the large automatic door, which caused a lot of move time lost. This was very inconvenient.
Elizabeth C | Online Move InCharles Spaulding OBVIOUSLY CARES about customer service. His entire crew who I dealt with were all so helpful and courteous...Abby , Franchy , Martin and Charles were great. I will DEFINITELY GO TO UHAUL on Kedzie again and again and would HIGHLY RECOMMEND THEM. Bottom line is they care about people. THANK YOU.
Eddie D | Overall ExperienceOur nonprofit organization has rented trucks and storage from UHaul of Avondale, and it's always a great experience!!!
karen n | Overall ExperienceIn spite of the technical challenges the team had that day, they really worked together to service the line of customers quickly and accurately. Thank you team!!
grace R | First Impressions