Uhual only gave me a few problems 1 with my payments 2 with one of the coworkers getting my number out of my personal file
Ashley Pettry | Overall ExperienceSelf Storage Units in Cleveland, OH, 44102
U-Haul Moving & Storage de Clark Ave
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U-Haul Self-Storage of Parma
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U-Haul Moving & Storage at Lorain Ave
16515 Lorain Ave, Cleveland, OH 44111 View Available Units4,7 miles from this location -
U-Haul Moving & Storage at Mayfield Rd
3211 Mayfield Rd, Cleveland Heights, OH 44118 View Available Units9 miles from this location -
Westlake Indoor Self Storage
27310 Detroit Rd, Westlake, OH 44145 View Available Units
(U-Haul Neighborhood Dealer)10,1 miles from this location
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- 3,5 - Cote moyenne des clients
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Very nice & helpful appreciate all the staff smiling and remaining friendly even though they were closing within the hour … tough to find these days , keep up the good work
Deanna Jones | First ImpressionsThanks you all for the good job well done JR very nice guy Albert roland
Albert Roland | Overall ExperienceStaff exceptionally unhelpful and most of the time did not know what was going on. I had a random lock put on my unit which staff lost the keys to and took months to find. When moving out, I reserved a truck and had to go to an entirely difficult location because they lost the keys to the truck. Most staff was very rude during almost every interaction. There were dead roaches everywhere and mice traps. Not to mention they never once answered the phone in my 2 years of using that facility. Worst storage facility around.
Taiwo Mack | Overall ExperienceAfter I had a unit broke into and nothing was done by uhaul to find out who broke into it and stole a great deal of things including antique sterling and various other things and damaging an antique lamp and blanket box. While otherwise I have no complaints I won't recommend this location. I paid for all the security which amounted to nothing.
JEFFREY HUEY | Overall ExperienceThe facility is a bit worn down but serves the overall purpose of its business.
Eric Feliciano | Overall ExperienceThe staff was very friendly and helpful.
LaAmora Dawson | First ImpressionsEvery was ok until some of my things was stolen
KENNETH MOORE | Overall ExperienceHad bad customer service. Our storage reservation expired. No truck was available,all because of wrong information told by customer service person working the desk when we went to pay fo r reservations. We had boxes ordered,she insisted we didn't and didn't give them to my son; my older son went back in to get them. I have several charges on my bank account that I have no idea what they're for from the night we picked up the truck. When we went to the Uhaul to drop off our belongings in storage unit my boys were there almost 4 hours because there was a family of 13 people and all their kids were playing on the elevator,tying it up. It took an hour to load the truck,we live less than 5 minutes away so there's no reason why they were there so long other than bs.They were blocked in the parking lot. Only two loading docks are open. I'd never use Uhaul again
dezmond barker | First ImpressionsCould have been more informative about the different size units
Candyce Hudgin | First Impressions