On 1st arrivial date all went well . I visited the room, opened the door to find debri in the unit. I did'nt think much of it as it was a storage unit that people had moved and out of. So I proceeded to move my mothers belongings in. When done and on On move out. I chose to so do so by email and phone. Was told that I didn't need to come back and could handle by phone. After this conversation, there was an additional phone call in which he said there was trash in the unit and that there was a 20.00 fee. He was right, there was ONE small pc of packing paper left by a family member and the debri from the previous tennant. My wife and I returned to ck the unit and removed the debri and the One pc of packing paper. The office appeared to be clean and organized but the unit on arrivial was not yet we were to be charged for One pc of paper and debri left by the previous tennant. We won't be back to this facility!
LEONARD C | Expérience généraleÉvaluations des clients
Unités disponibles (toutes les dimensions sont approximatives)
Entreposage avec accès routier
-
Petit
5 pi x 5 pi x 7 piEntreposage divers
Guide des tailles- Tarif :
-
$40
par mois
- Extérieur
- 1e étage
- Étage extérieur
- Accès en voiture
- Sans climatisation
- Tarif :
- 40,00 $ par mois
Évaluations des unités d'entreposage par les clients
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- 4,0 - Cote moyenne des clients
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Avis vérifiés des clients
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Comment U-Haul Fonctionnement des avisOn 1st arrivial date all went well . I visited the room, opened the door to find debri in the unit. I did'nt think much of it as it was a storage unit that people had moved and out of. So I proceeded to move my mothers belongings in. When done and on On move out. I chose to so do so by email and phone. Was told that I didn't need to come back and could handle by phone. After this conversation, there was an additional phone call in which he said there was trash in the unit and that there was a 20.00 fee. He was right, there was ONE small pc of packing paper left by a family member and the debri from the previous tennant. My wife and I returned to ck the unit and removed the debri and the One pc of packing paper. The office appeared to be clean and organized but the unit on arrivial was not yet we were to be charged for One pc of paper and debri left by the previous tennant. We won't be back to this facility!
LEONARD C | Expérience généraleI would recommend renting or rentals form this property to anyone.
Fanessa J | Expérience généraleI have used this storage facility for over 20 years and have found the staff friendly and the location convenient to where I worked and lived.
SUSAN Y | Expérience généraleThe place is well maintained and the employees are awesome.
Cecil S | Expérience généraleEasy to work with
Skip D | Expérience généraleLisa & her husband were wonderful. Made every effort to make our use of the facility a good experience.
James M | Expérience généraleBrian and Lisa went above and beyond in their customer service. Extremely helpful when we were frantically looking for a place to store some of my parents items after they moved to assisted living. Not living in Columbus, you never know exactly what you’re going to get, but Brian and Lisa are extremely kind and helpful. Thank you again!
Adrienne G | Expérience généraleNeed better trash disposal
SUKANT G | RéservationI enjoyed the service. I had no problems during the time I used the storage. My stuff were safe and I appreciate the friendly reminders every month. Staff is friendly and helpful. Thank you :)
EVA G | Expérience généraleHelpful and friendly
Siva B | Expérience générale