I appreciate the excellent customer service I received changing my reservation to a more convenient drive-up unit in a different location.

I will use it again

The outside lights on the building next to mine where out. They have been out for months. I’ve told the office girl twice, she said she informed maintenance, but Maintenance has not made any repairs. No maintenance to this facility is being done.

When got the storage there was a lot of furniture and trash in the hallway. The General store manager asked me was I moving in that day I said no probably buy that Wednesday he said he would have it ready. Wednesday came it was still in the hallway so I called him he came out and move the stuff farther down the hallway and said he would call the moving crew to move it. I waited a whole hour before the general manager got there. When he got there he said he would send me an email for $50 off my next month's rent, which I never got. The move has finally came to move the stuff out of the hallway and it was hard for me to move my stuff in while they was moving the stuff in the hallway out. This all was a mess. I've used this place in the past for storage and Truck Rental, but never again. Plus I did not have access to enter the storage I had to call the manager numerous of time to get a code to get in. Finally I went to the store on Kiest and Westmoreland and got them to reactivate my card. In the store was the general manager again ask him about the email of the $50 off next month rent he was supposed to send. He said he would do it right then again I still never got it. I just moved out the storage and was only there one month. I moved to another storage I got tired of dealing with the confusion. All the other employees was very nice and helpful except the general manager full of lies. I do not recommend this site on Kiest and Westmoreland to no-one!

So far all is well.

Although there was a dead mouse and mouse poop everywhere , my stuff was safe !!

My stuff got wet within the storage and had mold and wet boxes ... who do I speak with about that...

Thank You for making a stressful move stressfree. I appreciate it. Again Thank You

It has been a good experience. There needs to be signs regarding controlled storage location, it is hard to tell where they are located.

I rented this storage for over a yr and when I went to retrieve my property my storage unit was full of dead mice and dropping just nasty and smelly. This problem needs to be fixed

It was an easy and quick process

I had a Climate Control Storage it was wet, rat infested fecal storage clothes, shoes, comforters mildewed as well as other items.

Cathleen was very helpful

Didn't really care about the automatic system.

Debit card payment in person was horrible. I've never paid at one location and the storage facility was at a different location. When i got ready to rent my truck, i couldn't use my cash app card.

Had rats in my storage unit.

I signed documents to give up my items left in storage and uhaul management agreed to cancel my account with no further charges but I’m still getting messages from my bank because uhaul continues to

Both representatives were very helpful and knowledgeable.

If I could rate 100 stars I would these guys got me taken care of within 10 mins excellent customer service provided me with all the information I needed as well .

I have been with you guys going on 4 yrs on Sunday I moved out and will no longer need storage space effective10/6/19. A lot of rat dropping all over my things so I will count this as a lost. Thanks.

Accomadate your needs.