Le client n'a pas laissé de commentaire.
jason n | Expérience généraleSelf Storage Units in Vineland, NJ, 08360
U-Haul Moving & Storage de South Vineland
Services dans cet établissement :
Promotions :
Unités disponibles (toutes les dimensions sont approximatives)
Qu'est-ce que le service en ligne emménager/louer maintenant?
Services at Other U-Haul Établissements
Évaluations des unités d'entreposage par les clients
- Filtre :
Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher
- 4,0 - Cote moyenne des clients
Dites-nous ce que vous en pensez.
Vos précieux commentaires nous aideront à mieux vous servir.
Avis vérifiés des clients
Chaque avis est lié à une véritable U-Haul réservation ou contrat.
Comment U-Haul Fonctionnement des avisThank you for such an awesome service
reine m | Expérience généraleAs a first time storage unit renter, some direction would have made it much more easy. Thankfully my daughter had a tiny pair of scissors in her purse. We didn’t know scissors were needed to cut off the green tag and to open the lock packaging. Then trying to leave. My daughter had to go in to ask how to get out after sitting at the gate for a few minutes. Again, some direction would have helped. Also, why can’t the alternate person live at the same address? What do husbands & wives do? I live with my daughter and I want her to have access. I had to get creative.
Joanne H | Déménagement en ligneEverything i had in storage was ruined by leaking roofs and flooding!! I was basically told “ oh well”. Horrible experience!!!!!
Jerry P | Expérience généraleI had no option but to answer “No” to the questions above because the survey does not provide a “Not Applicable” or “I Don’t Know” option. The reality is that I was never shown the storage facility, walked through the process, or given enough information to answer any of those questions accurately. My overall experience with this location was extremely frustrating and unnecessarily chaotic. I transferred the contents of a 10 x 15 storage unit into U-Boxes, and from the beginning there seemed to be very little coordination or consistent information coming from management. The U-Boxes were supposed to be delivered to my storage facility the night before so they would be ready for us at 9:00 a.m. They weren’t. They still were not there when we arrived in the morning, despite what I had been promised. Paperwork was incorrect, information changed depending on whom I spoke with, and basic things about the process were never explained to me. For example, I was never told that each U-Box came with moving blankets. I purchased blankets because I thought I needed them, only to discover later that they were already inside the boxes. I then had to return what I had purchased and deal with that in the middle of an already complicated moving day. I do want to distinguish the employees from the management. The employees I encountered seemed competent, helpful and genuinely willing to get things done. At the same time, they often seemed nearly as confused as I was by the changing information and general chaos around them. My impression was that they were trying to do their jobs within a situation that lacked clear organization and direction from management. At one point, while I was trying to understand what was happening, the manager actually said to me, “I don’t know what’s going on. I haven’t had my Adderall this morning.” I was honestly stunned. When someone is trusting a company with an entire household of belongings, that is not something you expect to hear from the person managing the facility. I wasn’t expecting perfection. Moving is complicated and things happen. But I did expect accurate information, reasonable coordination, clear communication and some confidence that the people responsible for my belongings knew what was happening. Instead, I was left trying to piece the process together myself while the employees appeared to be doing their best to navigate the same confusion. The entire experience felt unnecessarily disorganized, and the problem, from my perspective, was management—not the employees trying to work through it.
MARY M | Expérience généraleA lot of confusion at this particular facility in Vineland New Jersey around the price lock. I won’t go into the details because I still have a headache from it. management at this location is somewhat chaotic, and reactive.
Mary M | Premières impressionsThe owner is very kind and helpful
courtney j | Premières impressionsGreat place easy to maneuver staff very helpful
Sean A | Expérience généraleExcellent customer service!
RICHELLE V | Expérience généraleThe staff are helpful!
Kevin S | Expérience généraleExcellent storage facility.Would recommend to family and friends. Keep up the good work.
alfred m | Expérience généraleThere was small damage to speakers and thing seem like they got wet and a lot of moisture in there some damage to picture frames. Maybe, depending on different situations
Annttee L | Expérience générale