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william H | Premières impressionsSelf Storage Units in Elkins, WV, 26241
U-Haul déménagement et entreposage d'Elkins
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- 4,5 - Cote moyenne des clients
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Avis vérifiés des clients
Chaque avis est lié à une véritable U-Haul réservation ou contrat.
Comment U-Haul Fonctionnement des avisIf the sliding door code doesn’t work there was a manual exit that did. But my first impression was my sliding door code wouldn’t work with the manual door but I had to check in. When it all functions it was great!
Joseph M | Expérience généraleI answered yes to the facility being clean. For the most part it was with one exception: when I moved to 1632, part of the floor was sticky and had yellow and blue residue, probably from some kind of cleaners stored there previously. My belongings did not fill the room so I was able to avoid using that space - I did not have time to stay on move-in day to wait for someone to stop by. I was told I could find someone next time I was there, which I did, and a staff member came by in a reasonable time, and cleaned the floor. I appreciate the drive-in bay, the convenience of the app, and that I was able to put family members on my account to have access to the space since they were helping with a move from another state. Thank you.
CAROLYN B | Expérience généraleThis was our 4th rental at U-Haul in Elkins in as many years. We have had exceptional experiences with each.
Randall S | Expérience généraleI didn’t get any refund for half the month?
Robert E | Expérience généralethe indoor storeage is safe and very nice only downfall is not allowing all customers thenoption of 24 hr access.....
Joshua W | Expérience généraleBut I like it. Employees were exceptionally nice and helpful.
Barbra P | Premières impressionsOur experience could not have been pleasurable. We were always met with courteous and helpful staff should we have a question or concern. We, at one time occupied multiple units. Should we have future storage needs, no hesitancy would occur. Also, our favorable recommendation would extend to each and everyone desiring your services. Thank you very kindly.
Danny N | Expérience généralePerfect for what we needed!
Gordon G | Expérience généraleEverything you need to know is directly explained and carried thru.
Donna C | Expérience généraleDelivering the truck and renting storage place in Elkins,WV was excellent. Pick up of trailer in Chicago another story. A trailer was reserved and accepted prior to traveling to Chicago. It was needed a certain date at a certain time due to Cargo Elevator at high rise building. The reserved trailer was not available. Agent rudely said to go somewhere else to pick one up??? Not easy not being familiar with the city and impossible to get ti done before the elevator reservation time. Force to rent a truck at double the cost. Missed the elevator time had to wait 4 hrs and drive back to Elkins, WV with 2 vehicles, arriving at 4:00AM having to work next day. Horrible service and experience. UHaul should have obtained the trailer from another site and having it avaible at reservation time tat was excecuted 2 days before. Horrible Experience.
NILS H | Premières impressionsNot a fan of the frequent price hikes,
BRET A | Expérience généraleThis worked perfectly to move my daughter out and back into college. So convenient! Will do it again!
Tava W | Expérience généraleWhat a great experience. From beginning my rental from out of state, to having the location help change the location I returned the rental trailer, to the ease of using and then ending the rental, the staff was helpful every step of the way.
Laura H | Expérience généraleGreat experience. Staff is courteous and professional.
CHARLES H | Expérience généraleMy husband and I were affected by a flooding disaster and they offered us first 30 days free which is extremely helpful to us at this time
joleen b | Premières impressionsJimmy Kisamore and Liz Hawkins from the U-haul center in Elkins is two awesome people I have never been treated so well as I was with those two very respectful very helpful very understanding I wish everybody was like them they definitely deserve more than a pat on the back....
LAURIE A | Expérience générale