This was our 4th rental at U-Haul in Elkins in as many years. We have had exceptional experiences with each.
Randall S | Expérience généraleSelf Storage Units in Elkins, WV, 26241
U-Haul déménagement et entreposage d'Elkins
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- 4,5 - Cote moyenne des clients
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Avis vérifiés des clients
Chaque avis est lié à une véritable U-Haul réservation ou contrat.
Comment U-Haul Fonctionnement des avisI didn’t get any refund for half the month?
Robert E | Expérience généralethe indoor storeage is safe and very nice only downfall is not allowing all customers thenoption of 24 hr access.....
Joshua W | Expérience généraleBut I like it. Employees were exceptionally nice and helpful.
Barbra P | Premières impressionsOur experience could not have been pleasurable. We were always met with courteous and helpful staff should we have a question or concern. We, at one time occupied multiple units. Should we have future storage needs, no hesitancy would occur. Also, our favorable recommendation would extend to each and everyone desiring your services. Thank you very kindly.
Danny N | Expérience généralePerfect for what we needed!
Gordon G | Expérience généraleEverything you need to know is directly explained and carried thru.
Donna C | Expérience généraleDelivering the truck and renting storage place in Elkins,WV was excellent. Pick up of trailer in Chicago another story. A trailer was reserved and accepted prior to traveling to Chicago. It was needed a certain date at a certain time due to Cargo Elevator at high rise building. The reserved trailer was not available. Agent rudely said to go somewhere else to pick one up??? Not easy not being familiar with the city and impossible to get ti done before the elevator reservation time. Force to rent a truck at double the cost. Missed the elevator time had to wait 4 hrs and drive back to Elkins, WV with 2 vehicles, arriving at 4:00AM having to work next day. Horrible service and experience. UHaul should have obtained the trailer from another site and having it avaible at reservation time tat was excecuted 2 days before. Horrible Experience.
NILS H | Premières impressionsNot a fan of the frequent price hikes,
BRET A | Expérience généraleThis worked perfectly to move my daughter out and back into college. So convenient! Will do it again!
Tava W | Expérience généraleWhat a great experience. From beginning my rental from out of state, to having the location help change the location I returned the rental trailer, to the ease of using and then ending the rental, the staff was helpful every step of the way.
Laura H | Expérience généraleGreat experience. Staff is courteous and professional.
CHARLES H | Expérience généraleMy husband and I were affected by a flooding disaster and they offered us first 30 days free which is extremely helpful to us at this time
joleen b | Premières impressionsJimmy Kisamore and Liz Hawkins from the U-haul center in Elkins is two awesome people I have never been treated so well as I was with those two very respectful very helpful very understanding I wish everybody was like them they definitely deserve more than a pat on the back....
LAURIE A | Expérience généraleThe manager was very nice and understanding
JAIME T | Premières impressionsI wasn’t aware of any such promotion or that we got this promotion until now. The customer service representative was excellent. Due to stress, I do not understand the security system there on the storage premises or what she told me about it so we will probably only be using the facility while someone who works at the facility is present at the facility. I’m sure she told us and I remember her telling us about it but I can’t recall what she said. We did get a free first months rental on all four 10’X10’ units which was also a wonderful deal for us since selling and finding a new home to live in after closing and moving and storage is an expensive thing. One that you really can’t plan for until you are ready to do it. Then it all hits at once. Thank you all very much.
Bryan E | Premières impressionsThe staff went above and beyond to secure my treasures would highly recommend and you never know I may be back❤️
Janet E | Expérience générale