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ELIZABETH A | Expérience généraleSelf Storage Units in Farmingdale, NY, 11735
U-Haul Moving & Storage de Farmingdale
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- 5,0 - Cote moyenne des clients
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Avis vérifiés des clients
Chaque avis est lié à une véritable U-Haul réservation ou contrat.
Comment U-Haul Fonctionnement des avisMy wife and I received exceptional service. The first truck we reserved became unavailable but the woman in the office called us right away and gave us a great substitute truck. She was so helpful. Every staff member that I came across is so nice. You have a nice team in the Farmingdale location. A friend and I were even given bottles of ice cold water while unloading the truck in the hot sun. I recommend this location to everyone. Thank you for making our move so much smoother and less stressful.
Mike M | Déménagement en ligneJordan at the U-Haul in Farmingdale was absolutely outstanding. He went above and beyond to help me during a stressful situation, taking the time to explain everything clearly and making sure I understood all my options. His patience, professionalism, and kindness made a huge difference. Customer service like this is rare !!! Thank you, Jordan, for truly caring and helping make a difficult moment much easier!
Gina R | Déménagement en ligneYou charged me for a storage unit I never used or asked for and you overcharged me for my rental of a truck so no it was not a good experience
Jesse V | Expérience généraleEveryone was kind, helpful and knowledgeable Thank You! Happy New Year 🎊
Margaret G | Déménagement en ligneWas billed for the next month, still haven't received my refund of 284.00 dollars . Contacted customer service was promised refund would be taken card of. Told clerk at facility to make sure to take out my card for automatic payments and it occurred anyway.
Frances B | Expérience généraleThe only thing was when I confirmed online my move in I was told the lock and key would be in my storage unit but was not. Luckily I had one from my old storage place.
barbara l | Déménagement en ligneI was very fortunate to have met Mr Karlil yor General Manager.This gentleman is an excellent and professional person who knows his job.Very Intelligent 👏👏👏👍🏽👍🏽👍🏽👍🏽
Hortense J | Premières impressionsVery nice and patient
Kathleen M | Premières impressionsStaff was friendly and courteous. They helped me plan my entire move and gave helpful tips and suggestions to help me save time and money and to make my move go faster and easier.
Bryan K | Premières impressionsIt is the customers that do not respect the space. While this location has its issues. The staff are knowledgeable and helpful
Kevin C | Expérience généraleFor answers not given I didn't feel I should give a negative comment, but I still was not completely satisfied. The storage unit was a good size, but could have used a bit more lighting. I feel the price was very high and continued to go up with no changes made for customer's convenience.
iris m | Expérience généraleEvery one of the facility staff is courteous and professional. They extend themselves to assist the customers. The facility is clean and orderly. Kudos to the crew at Farmingdale!
Premier E | Expérience généraleIt can be a bit challenging to back up to the storage facility entrance as the space is also used for vehicle returns.
Premier E | Premières impressions