The access hours are bad. You have to pay to extend which I can not stand. But they monopolize the area because there simply are no other options. The staff is all weird. I can’t tell you how many times Ive gone into that office and no one was in there. They tell you climate controlled & it was FREEZING!!! The 1 day grace period & $15 if I forget to pay always got under my skin. Corporate uhaul is useless. Even with his rating they say “ Please contact the U-Haul Storage Facility and try to resolve any disputes before leaving feedback.” but I guess business before anything else.

Storage doors not long enough,mine got dirt and stuff into storage big gap other then that it was fine

A storage "loft" with a rickety ladder that your staff insisted on calling stairs is NOT a safe and practical storage unit. The plywood box I was offered only serves as a safety hazard. I cancelled my storage with Uhaul immediately and went to Westy.

All great except the employee who checked us in when we arrived to unload at the storage facility really needs some computer training. Took him as long to fill out the papework as it did to move.

Zero complaints. Quick and easy access. Staff friendly.Very convenient

Very friendly and helpful. Simple process.

The two gentlemen were knowledgeable, helpful and kind during my move in experience. I am so thankful for their help.

Nice service and excellent service

Staff very helpful with a "key" fitting problem. Excellent customer service.! Staff was very knowledgeable, efficient and informative.

Mike was the most helpful and efficient person in the store/facility

Jennette, Anthony and Aron Very pleasant, helpful and friendly staff!! Anthony has a true HERO!!! He spent an hour in the cold wind and rain to get my car off the tow dolly👏💯 true CUSTOMER SERVICE

A bit unfortunate that there were no ground level units available for an handicapped elderly woman.

Clean but the door to the room is too small.

The two employees, just didn't seem like they wanted to be there. When I pointed out a mistake on the odometer... They both blamed each other

Last visit the roll up door closed while I was inside and I could not find any way to open it - ended up finding a exit door and going back around the building to set the cart and my stuff to my car.

Super accommodating and polite.

Great manager !!!

Could have been a light in the storage unit ceiling that only went on when the door was open. Incidental light coming in from the hallway was not good enough to see the contents of my unit.

Excellent

Anthony was great.Didn't know to use side door when we came @ night 2 nights ago.

Long wait times. Staff was very friendly and helpful. Facility was good. I would recommend this storage facility to others

every was great