Every worker was beyond helpful and kind. From returning our rentals, during our stay in a unit and when we moved out. I ran into a few issues with my Monthly Autopay and the manager Quickly helped me get it all Taken care of. Very happy with our outside corner unit. Clean, lockable and in a well lit area. I would highly recommend this uhaul to anyone looking to store items or rent equipment, trailers or trucks. Great place!!!
jamiee p | Overall ExperienceSelf Storage Units in Fort Smith, AR, 72901
U-Haul Moving & Storage de Fort Smith
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SmartBox Self Storage LLC
2920 S. Zero St, Fort Smith, AR 72901 View Available Units0.5 miles from this location -
Total Self Storage LLC
4700 S Zero St, Fort Smith, AR 72903 View Available Units
(U-Haul Neighborhood Dealer)3.3 miles from this location -
Trinity Storage Center
8600 Jenny Lind Rd, Fort Smith, AR 72908 View Available Units4.1 miles from this location -
Wilson Rock Storage
200 Wilson Rock Rd, Muldrow, OK 74948 View Available Units9.7 miles from this location
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- 4,5 - Cote moyenne des clients
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Staff was horrible, GM was horrible rude, unfriendly, tried to cause me trouble the assistant was rude and and lied to the manager said I was intimidateing him which I wasn't. It was a horrible experience, thing was I had rented 4 -26ft trucks a car hauler, the biggest box trailer twice , all with in a 2 month period and was treated with utter disrespect, I will never use Uhaul again
RON P | Overall ExperienceI really like the security in the storage unit. Great idea with matching the unique personal code to the storage unit itself.
Scott H | First ImpressionsIt was a normal experience with Uhaul everyone was helpful and courteous
TINA T | Overall ExperienceGREAT PEOPLE GREAT SERVICE
GLORIA A | First ImpressionsOnly negative is upstairs units in general
MALCOLM J | Overall ExperienceThe climate storage is wonderful! Everything is spotless and secure! Very impressive!
Janeen M | Online Move InYour staff were incredible.
Kimberly M | First ImpressionsSuper nice personnel
Cielo D | Online Move InOnly needed a short term rental but everything was great.
JULIE W | Overall ExperienceSuper nice people and very professional
paul s | Overall ExperienceLove the experience but do not like the point I have to pay over 60 bucks to cut my own lock talking insurance but not worried about people actually hurting the themselves just loading and unloading their storage. But overall the experience was excellent. my move out date was not on the 18th, it was the 9th days before the do date. Have time stamps pics to prove it.
James J | Overall ExperienceThe first time I went in this location there was a young man sitting playing with his keys who never opened his mouth to help me there was a woman standing in the corner saying I am here I went home and searched for a alternative storage. The second time there was very nice everyone was very helpful but neither of the former people were there 😁
TINA T | First ImpressionsUpon arriving to the storage unit, we were not informed that the unit I had rented was on the top floor with no elevator. My dad was not able to help move my items up stairs as he is too old. I had to rent a larger unit on the ground floor which was more costly per month. I did need more room, but not being told about the multi level storage unit caused a lot of issues after a very long hard move. Also, after we checked in and walked to the glass doors in the heat, the card to open the door would not work. It kept saying not checked in. This was very frustrating! There was no workers that came to help or that we could ask in the yard. We pushed the help button many times with no help! That is terrible customer service. Once we got in the unit finally, we found the building to smell funny and us in need of repair. We would also have appreciated a light in the unit as it was very difficult to seem. For the high amount we are being charged, you would think the accommodations would be much better. I will be trying to find a cheaper unit as soon as I can. As far as the 6x12; trailer we rented, we were very happy. It pulled nicely and loved the brakes. The only issue was when we returned the trailer. The Uhaul in Washington said that we could return to any location, but we were told we had to take it to Cameron, Ok. This was inconvenient. Would recommend this trailer to others. Thank you.
Nina K | First ImpressionsJuan was very informative, helpful and kind as he listened to my grieving process after losing my wife 2 weeks ago
Riley P | First Impressions