Kevin was great during the duration of my year long rental. Unfortunately, in June, I called Kevin that I wanted to add a new card & have it be autopay. I came in presented the card. But, subsequently, he never put it on autopay. After returning home from Europe. I saw that there were multiple delinquent fees as well as a lien fee. I explained the misunderstanding/mistake that was made & wasn't offered any type of discount, not even an apology sheesh. I was totally okay paying a late fee or two.. But to hit me with 5 late fees and a lien fee, When in all honesty you had my card info and I told you to auto charge it…In honesty the mistake was Kevin not applying whatever needed to be applied for it to be auto pay. Definitely a mishap and not intentional. but unfortunately I wouldnt recommend this to anyone. Along with the fact that a lot of my stuff got wet inside the unit. And it was filthy when I first moved in…spiders dust and just dirt like soil everywhere. If there's a way to rectify this. I'm all ears. But I was def let down when Kevin literally said nothing when I explained the missed communication we had. Actually pretty upset about it
Kory H. | Overall ExperienceBudget Store & Lock
333 Washington St, Freemansburg, PA 18017(In Freemansburg-1/2 Block East From Cambria And Fremansburg Hwy)
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