Overall no problems with the location I picked the uhaul up at. However, MAJOR problems with the overall service model at uhaul. I called a week in advance to make my reservation, and they told me they'd call me the day before to confirm everything. When I received the information to pick up the truck, it was 3 hours after I originally made the reservation for. So I had to call to correct this but I was very nervous THE DAY BEFORE that I might not have the truck in time for my move. They ended up being able to correct the issue; however, the stress and anxiety this caused was not ideal. I also asked when I made the reservation, where I could drop the truck off. They told me to ask when I received a call the day before my reservation, so I asked then too and they told me to ask when I picked up the truck. When I picked up the truck, they were not able to tell me where to drop off the truck. Another very nerve wracking and stress inducing instance because I did not want to be charged extra for not being able to return my truck the same day, ON ACCOUNT OF uhaul not confirming where I could drop it off, AFTER I already asked THREE separate times. I called an 800 number on our way to move, and they finally were able to tell me where I could drop the truck off. Not really sure why it took four calls to receive confirmation on this. Moving is already such a stressful, tedious, and dreaded taskâ€¦ count on uhaul to make it worse.Lilla F.
Budget Store & Lock
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Freemansburg, PA 18017
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Autres U-Haul Services
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.
Service de propane livré directement à votre porte!
Nous offrons la plus grande sélection de l'industrie!
Évaluations des clients
- 4,0 - Cote moyenne des clients
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Vos précieux commentaires nous aideront à mieux vous servir.
Excellent customer service!Betty H.
Location not clearly marked as a U Haul location. No sign to help locate this location. Staff not very friendly.MARK H.
Your rental procedure for a new customer is confusing but it worked out in the end.Randy B.