I rented a unit at this facility for many years. Life showed up and I had a few late pays but this U-Haul location was ALWAYS willing to work with me and continuously showed me excellent customer service on every call. I HIGHLY recommend the U-Haul Moving & Storage on Thornton Ave in Fremont.
MARGARET S | Overall ExperienceSelf Storage Units in Fremont, CA, 94536
U-Haul Moving & Storage de Thornton
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U-Haul Moving & Storage of Fremont
44511 S Grimmer Bl, Fremont, CA 94538 View Available Units4.9 miles from this location -
Meekland Storage
22433 Meekland Ave, Hayward, CA 94541 View Available Units
(U-Haul Neighborhood Dealer)9.2 miles from this location -
U-Haul Moving & Storage of Pleasanton
5555 Sunol Bl, Pleasanton, CA 94566 View Available Units10.3 miles from this location -
Sequoia Self Storage
1775 Broadway St, Redwood City, CA 94063 View Available Units
(U-Haul Neighborhood Dealer)11.9 miles from this location
Évaluations des unités d'entreposage par les clients
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- 4,5 - Cote moyenne des clients
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All of the employees at Uhaul have been very nice over the years. Unfortunately I had to leave Uhaul because of the constant price increases that became unaffordable.
JANIE L | Overall ExperienceExcelente servicio
alexander c | Overall Experienceevan is best
Yunshan J | Overall ExperienceYour always there when I have a need thank you and also very kind to me thank you happy thanksgiving
eloisa m | First ImpressionsThe U-Haul facility for me is too far out. I like the hours you guys have and that everything as far as a truck and storage is right there. U-Haul needs to communicate better and make sure you have documented the information regarding the storage unit move out instead of contacting the customer about an payment for their monthly storage. It's embarrassing. Thanks
Wilma W | Overall ExperienceFree on the 1st month rental is super wonderful. I love your company.
Julie M | First ImpressionsU-Haul service is very convenience for public. they suddenly need a space for the stuff and have nowhere to store it . It’s very comfortable to reserve it online. There is always a spot available to get it.. Thank you for your service
Lala B | Overall ExperienceNC
AHMAD R | Overall ExperienceEveryone there was very kind and helpful, especially Evan Souza. Much appreciated.
ELEANOR S | Overall ExperienceSafe storage facility. Clean facilities, helpful staff, no theft or moisture issues during my stay. Only issue was that when putting my stuff into storage originally, a sketchy guy on a bicycle tailgated into the storage area when the gate was open. I kept an eye on him and didn’t have any issues, but I did not trust him. At that time, the gate would remain open for a while after someone used it. When I visited more recently, the gate closed immediately after opening, so the problem seems to be fixed. I wouldn’t hesitate to use this facility again, but recommend the Uhaul team making sure the gate always closes promptly after it opens.
Conner C | Overall ExperienceI’ve been a long time costumer and have no complaints! Whenever I’ve needed a storage U-Haul has been my go to choice.
Estelle B | Overall ExperienceI appreciated the professionalism of the employees as we did experience some technical issues when setting up the rental. The manager was extra helpful. My reason for not necessarily recommending the facilities is that when picking up my items we came across a few roaches.
Carolina B | Overall ExperienceThe front clerk was very friendly and very helpful.
Michael V | First ImpressionsI recently went to clear my storage unit and when I packed my bedding items such a my mattress it was wrapped in a plastic bagging. I noticed small bugs in the plastic and I told a worker and his response was if I was sure I didn’t bring the bugs. The mattress is BRAND NEW. I have paid a lot of money through the years to keep my items safe and clean. This was not an experience I was looking to have.
Brandy D | Overall ExperienceThornton location will be better if there’s elevator access to 2nd floor
Emi O | Overall ExperienceGreat location for storage unit.
crystal V | Overall Experience