I showed up on move in day to find that my unit had someone else’s lock in it, so I could not access the unit. There was no onsite staff or remote support to assist in a timely manner. I tried the text support line, but they took over two hours to respond. Fortunately I stopped waiting for a response after 15 minutes and instead found a new storage facility to unload my stuff at and return the U-Haul, all before I received a response from the text support line.
Michael O | RéservationÉvaluations des clients
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- 4,0 - Cote moyenne des clients
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Avis vérifiés des clients
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Comment U-Haul Fonctionnement des avisI showed up on move in day to find that my unit had someone else’s lock in it, so I could not access the unit. There was no onsite staff or remote support to assist in a timely manner. I tried the text support line, but they took over two hours to respond. Fortunately I stopped waiting for a response after 15 minutes and instead found a new storage facility to unload my stuff at and return the U-Haul, all before I received a response from the text support line.
Michael O | RéservationStored my vehicle in an outside stall for a month. Serge rinsed it off before I picked it up. Just really good people to work with.
Robert C | Expérience généraleGreat prices , very helpful staff and always felt safe and secure regarding myself and my stored property at all times . Very highly recommend this facility for any storage needs.
GILLIAN S | Expérience généraleJosh is a great guy. He will treat you with respect and is very understanding. Strongly recommend if you need affordable storage in a secure location.
Blake L | Expérience générale