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Courtney R. | Overall ExperienceSelf Storage Units in Houston, TX, 77014
U-Haul Moving & Storage de Veterans Memorial
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U-Box -Conteneurs MD pour le déménagement et l’entreposage
Nous livrons U-Box - vous les remplissez et nous les entreposons dans notre entrepôt sécurisé. Chargez à votre rythme! Il suffit de nous appeler pour la collecte ou le dépôt de vos U-Box - conteneurs.
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U-Haul Moving & Storage at N Sam Houston & Antoine
11202 Antoine Dr, Houston, TX 77066 View Available Units2 miles from this location -
U-Haul Moving & Storage of Terrace Oaks
3220 FM 1960 W, Houston, TX 77068 View Available Units2,2 miles from this location -
Half Price Storage
6140 North Sam Houston Pkwy West, Houston, TX 77066 View Available Units2,8 miles from this location -
U-Haul Moving & Storage of Champion Forest
7022 Cypress Creek Pkwy, Houston, TX 77069 View Available Units3,1 miles from this location
Évaluations des unités d'entreposage par les clients
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- 4,5 - Cote moyenne des clients
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The staff is awesome!
Jane L. | Overall ExperienceAmazing staff
Kristen C. | First ImpressionsThe lady was very helpful, always smiling and willing to help with anything.
Mary G. | Overall ExperienceIt starts from the top and the GM and his staff are very professional and courteous of how they represent them selfs .
ROGELIO P. | Overall ExperienceThis is an excellent site, BUT, the young lady that assisted was the real star of the day. She was personable yet professional. She smiled during the entire process. She kept asking if there was anything else she could do for us and recommended other services if needed and answered all questions confidently. The site was very clean and my truck was clean, ready and waiting. The only downside was the computer system was very slow, you need to look at improvements or an upgrade.
Michael M. | Overall ExperienceHeidi was very helpful and professional in her interactions me
ROGELIO P. | First ImpressionsJust need trash cans
Clarmeka J. | Overall ExperienceThe manager was welcoming with a great personality. He was very friendly.
Gayle B. | First ImpressionsThis particular location gave me such a bad taste I won't be using U-Haul again for storage or other wise. The first day which was Friday I reserved a truck and storage. I had to adjust the truck time and get it later so a rep canceled the whole reservation including my storage when I specifically asked the storage reservation to be left untouched. I didn't find this out until Sunday after I picked up the truck and packed it. I spent two hours on the phone with representatives trying to get checked in for a reservation that didn't exist anymore but no one could figure that out which meant I had to keep the moving truck for another day. No discount or compensation was offered for this agent error. Then on Monday I come in like physically come in to this location to secure the same storage unit again. Paid signed contracts and specifically asked the manager do I need a key for the lock you guys provided. He said it will come with it. I also let him know the previous day's issue and because it's a Monday me and the people moving have to work so I may not be moving in until after hours. Josh said this was fine and to call or text after hours if I needed help. I pulled up at 7:05 as a guest was leaving and discovered the doors to move my furniture in was locked and my storage unit held a lock but no jet or way to get in I called and text Josh at the after hours number, I called U-Haul and their rep sent Josh a message and my brother called U-Haul as well we're they sent Josh another message for almost 45 minutes we sat out there waiting until the police showed up cause Josh called them instead of answering the phone. So now I still 2 days later have a truck full of things that y'all keep making me pay for. I shouldn't have to pay for extra days uses when it's because of your company
LATOYA S. | First ImpressionsAlways the best They kept my things from February to June Everything was In tack
MERCY T. | Overall ExperienceThe manager, Josh was very professional and courteous, and should definitely be giving a very large raise. The company U-Haul benefits greatly by his professionalism and handling of business for the customers. He's very comfortable to work with and will help with any problem that a customer Has. And I would share his information with a friend and refer a friend to use U-Haul storage or transportation for their future moves. I would help. I send them to Mr. Josh store on Veterans Memorial. Hooray for Mr. Josh and thank you. My name is Roger B. US veteran and this is my review and I'm sticking with it.
Roger B. | First Impressions