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DIANNE B | First ImpressionsSelf Storage Units in Katy, TX, 77450
U-Haul Moving & Storage de Katy
Services dans cet établissement :
Particularités disponibles dans cet établissement :
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Unités disponibles (toutes les dimensions sont approximatives)
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Saums Road Self Storage
19936 Saums Rd, Katy, TX 77449 View Available Units
(U-Haul Neighborhood Dealer)1.2 miles from this location -
Americas Best Storage
20220 Morton Road, Katy, TX 77449 View Available Units2.2 miles from this location -
U-Haul Moving & Storage of Katy at Grand Parkway North
1633 W Grand Pkwy N, Katy, TX 77493 View Available Units3.1 miles from this location -
U-Haul Moving & Storage of West Oaks
14900 Westheimer, Houston, TX 77082 View Available Units5.7 miles from this location
Évaluations des unités d'entreposage par les clients
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- 4,5 - Cote moyenne des clients
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I would rent another space here.
Todd K | Overall ExperienceI went through a hard time in my life as most of us do. The U-Haul family they were very so outrageously helpful!!! I have so much respect for this company. I strongly recommend them to others. Their fantastic! Thank you for always understanding 🙏 it went a lot to me. My life is much better 🤗 I have moved forward. My things were safe and no bugs in my boxes 🙂 Thanks again much ❤️
Sonia V | Overall ExperienceGreat service wouldn't go anywhere else for more next storage needs
Leonel M | Overall ExperienceIt was a nice gesture to leave a new lock in my unit. Thanks
Betty M | First ImpressionsI was concise about what my needs were to the representative. Once the purchase was complete & I tried accessing the storage unit I purchased & the access card did not work & another customer had to let me in. I had a truck full of items with nowhere to store them. Once I was inside, I opened the storage unit & the was no lock & it was after hours. I was on the phone with customer service for an extended period of time to resolve the issues & was I formed there was nothing they could do. I was then informed to contact the general manager. I called him 4 times before he answered, only to inform me there was nothing he could do & I would have to wait until 7am the next morning. So I had to extended the uhaul until the next day, take off from work, cancel my storage with uhaul & find another storage facility. I would not recommend services from this location!
Brittney S | Overall ExperienceExcellent storage
JoDenise B | Overall ExperienceI lost car key and had to have one remade and the staff was so nice they brought us ice cold water while waiting to get a key made to the car! Excellent customer service!
Angela B | First ImpressionsN/A
Azia S | Overall ExperienceEmployee were helpful but I had to go through corporate to get help with my storage instead of the manager who wanted to sell off my belongings.
Wanda W | Overall ExperienceThis worked out great for us while we were waiting for our house to be finished
PAUL W | Overall ExperienceThis is an excellent facility - it provides the service it advertises offering a clean, safe environment and convenience. The staff and the facility exceed expectations.
Julia S | Overall ExperienceWhen we arrived we commented to Lindsay that we’d been trying to reach this location by phone for a week and were always transferred to the general number. She told us she transferred phone calls to the general number because they were busy. Not something a customer wants to hear as that is not good customer service. Maybe one person can answer the calls! We were transferred to four different people by the general number and no one could help us.
Annela C | First Impressions