The reason is I have tried numerous times to get my July payment back since I closed my account on June 24th. The answer ing service assured me someone would call me right away and it still hasn't happened to resolve this. My number is 541-497-4266..

The only thing I had an issue with was getting parking in front of storage units, as a disabled veteran I think parking across the parking lot to get a few things out was a hassle/difficult. You should have one or two spots there specific for loading and unloading storage units infront of units. But all your U-Haul are taking all the parking. OR look into ADA accommodating people with disabilities

Parking was impossible. The reservation had to be redone on 3 separate occasions. Twice in one day within a few hours. The first reservation could not be found. It took almost 40 minutes to check in, I was charged first months rent when it was supposed to be free. The associated could not reverse the charges. We were late for moving help coming at 2pm even though we showed up 45 minutes early. There was a dead mouse in one of the units.

Treated us very well and courteous

Great from start to finish in our moving and storage needs

Great place, great people, user friendly. Easy move in and easy one out

My only comment regarding this location is the lack of an elevator for the second floor. Itthe than that, good experience

Was good place store items

Thanks for being flexible when I was late with my payments

Very helpful and accommodating. Recommend this location 110%. Mahalo!

Polite and Professional

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The person checking us in had a lot of patience and let us look at a couple storage units to see what worked best for us. Super friendly and persoble.

Very nice staff member 👍🏻 I did not get his name

We could not be happier. Even when we had trouble figuring out the card key locking system, a very friendly lady magically appeared to assist us. Great service all around.

Only problem, I was not told the unit would be on the second floor with no elevator access. I’m in my late 60s and carrying very heavy boxes up 2 flights of stairs was extremely difficult.

Staff was always helpful and friendly

I have no complaints about this facility. The staff was amazing.

Was told on ph no need to notify when moving out. Move was june 6-7th due to a neck injury, then charged in full june 7th. Why was I told no notice for moving out. Then charged? That is fraud.

Very friendly staff!