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MICHAEL F | Premières impressionsSelf Storage Units in Lansing, MI, 48906
U-Haul Moving & Storage of North Lansing
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- 4,0 - Cote moyenne des clients
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Avis vérifiés des clients
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Comment U-Haul Fonctionnement des avisManager Jesse Quintero was very very helpful he does an outstanding job every time I seen this man if u can relay a message tell him I said ty for the great job he's done.
Jose l | Expérience généraleStorage unit wasnt cleaned out
LESHARION R | Premières impressionsThe staff was great jesse quintero general manager was very friendly professional informing an walked me thru everything very quickly an very welcoming highly satisfied
James s | Premières impressionsJessie was a great help and took great care of me
George W | Expérience généraleThe guys that work there are very helpful and nice.
JENNIFER L | Premières impressionsThe staff was fantastic, deserves a raise for sure. Moves are stressful. The staff was very competent and knowledgeable. And they were super busy. Very efficient.
David R | Expérience généraleThe storage Facility was fine but there has been so much confusion on the fact we did not receive the free month promotion after renting a one-way truck. They keep saying they will refund a month of the storage unit and it never happens. We have asked about it on 3 separate occasions. We are trying once again to get refunded for one of the months we were charged. There is also never enough assistance in the office, it is usually one person and you have to wait a while to receive help. The staff is helpful but it takes awhile to receive assistance.
Katrina S | Expérience généraleVery nice employees. Very helpful. Easy access to unit anytime I needed it. Appreciate all the help. Thnx. Employees Jesse and Greg were always very helpful with anything I needed. Every business could benefit from employees like that.
MICHAEL l | Expérience généralePerfect for our situation
David R | Premières impressionsMy storage unit was broken into $3,000 of wheels and tires got stolen out of it and no one wanted to do anything about it no one wanted to answer questions then I stopped my storage unit and that was November of 23 and all of a sudden I understand that I have the storage unit until 7:00 or 24 one person told me to come and get my belongings next person I could not get a hold of anybody called corporate kept on calling the U-Haul on North Street no return phone calls..... and I was getting the runaround and I called corporate and corporate would call U-Haul on North Street and said that they return my call No Such return. If you go back on the records you can see that I use U-Haul for several things I rent numerous times car dollies car trailers trailers and Storage and I am not happy at all and I would like someone to contact me. Thank you! Greg [redacted] [redacted]
Gregory L | Expérience généraleWhile moving out of my unit I noticed that all of my stuff has gotten wet and was growing some sort of fungus or mold from the wet/dry. The driveway in front of my unit flooded regularly and made it hard to access the unit due to very muddy conditions, including move out day.
NICOLE S | Expérience générale