It is impossible to get anyone from this office on the phone. They do not get messages from the app for move outs so it sat on my profile for almost a week. Makes no sense to put in a move out request in app if the storage facility main office doesn't actually get the request.
Laura D | Overall ExperienceSelf Storage Units in Leesville, LA, 71446
U-Haul Storage at Fort Polk South Gate
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- 4,0 - Cote moyenne des clients
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The U-Haul customer service was giving me lots of problems and being very unhelpful, I even spoke to the manager. Rick, the owner of the entrance rd U-Haul in leesville LA, had all of my issue solved for me with 5 minutes. He is very kind and very helpful.
ELECIA W | Overall ExperienceGreat place to store your belongings
KHALIL A | Overall ExperienceMice tore apart everything in our storage so I wish we would have just let everything go instead of paying for storage but the hours were convenient.
Mary G | Overall ExperienceWater leak into storage units pest control needs done. Better keypad entry was not working correctly. Lighting was very poor. Had trouble seeing my unit for the cost of the unit and the item that was given was overpriced for area.
Dustin J | Overall ExperienceFriendly and helpful staff
Rajinder S | First ImpressionsCustomer service is second to none. The one thing that stood out was the 24 hour access to my unit.
Pedro E | Overall ExperienceI bought a 10x15 and realized it was to small but I already broke the on tie off. But the staff still let me upgrade and refund the old storage
MYLES S | Overall ExperienceThanks for everything
TRAVIS M | Overall ExperienceDo not rent here this place is infested with bugs and has black mold. U-Haul corporate will not do anything to cover cost be sure to pay extra for their insurance. My whole storage unit was coverage with black mold I had my stuff in there for less than 6 months. Most of it was covered and mold still got in. The bugs were everywhere. Unfortunately my insurance doesn't cover black mold so my money went to waste. I had dinning room table, 2 couches, chairs, other furniture covered in black mold. JUST Be sure to be get insurance thru UHAUL. The manager did nothing but told me to leave, so I left everything in the unit and abandoned it. Even the professional movers I hired never seen anything like that before. This was disappointing never renting U-haul again and I meant that.
Angela J | Overall ExperienceDo not rent here this place is infested with bugs and has black mold. Uhaul corporate will not do anything to cover cost be sure to pay extra for their insurance. My whole storage unit was coverage with black mold I had my stuff in there for less than 6 months. Most of it was covered and mold still got in. The bugs were everywhere. Unfortunately my insurance doesn't cover black mold so my money went to waste. I had dinning room table, 2 couches, chairs, other furniture covered in black mold. JUST Be sure to be get insurance thru UHAUL. The manager did nothing but told me to leave, so I left everything in the unit and abandoned it. They had me messed up thinking I was going to touch that stuff. Even the professional movers I hired never seen anything like that before. This was disappointing never renting uhaul again and I meant that.
Angela J | Overall ExperienceI was very satisfied with my experience!!!!
Joann H | Overall ExperienceTrying to contact uhaul storage by phone is terrible. Tried for 3 days unsuccessfully.
Kelly W | Overall Experience