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CHRISTINE J | Overall ExperienceSelf Storage Units in Madison, WI, 53704
U-Haul Moving & Storage of Packers Ave
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- 4,5 - Cote moyenne des clients
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Will always recommend all my friends and family for the good storage to go to uhal
Lamin B | Overall ExperienceThank you again
chester w | First ImpressionsAbsolutely diabolical that Nazis were seen rolling around in your U-Haul trucks, and you didn’t even bother to speak out against it. That shows what kind of company you are. I already knew what kind of company you were when you gave money to the Trump campaign, but this? This is beyond the pale. On top of that, you were charging me $89 for a tiny storage unit when I found the same size for $43 elsewhere. Ripping me off while enabling fascism! I’m done. I will forever tell people to avoid Nazi U-Haul. Find literally any other truck or storage rental service.
Courtney E | Overall ExperienceVery satisfied
Robert J | First Impressionsstaff always seems out of place. Maybe a little more training would be helpful.
MICHAEL T | First ImpressionsVery easy process all around, stagg were always available to answer questions or concerns.
MICHAEL K | Overall ExperienceSuper friendly and knowledgeable service. Very simple and easy access to the storage unit. Extremely clean and well lit. High recommend!
John M | First ImpressionsThe associate was very helpful and courteous
Dorothy H | First ImpressionsStaff is always friendly and helpful. Clean and secure location. Easy to get to.
susan c | Overall ExperienceI have rented vehicles a number of times form this and other locations and have been happy with them and working with the staff. This is the first time renting a stirage unit and I am hapoy with the decision to do it. I have had no luck, however, with your website and feel it could use a lot of improvement to make it mire useable.
MICHAEL S | First ImpressionsThe kept changing things without telling tenants like checking in. It used to be you had to enter the code before the garage door then they changed it to where you had to enter the code before the sliding doors to the units but even if you didn't enter a code the doors still opened. One time I was there i went to my unit and got my car loaded, they called me after I was done and told me I had to check in. I told them that they never notified me of the new process. Plus if someone was breaking into a storage unit, they would get what they wanted and gone before anyone there noticed and called. The girl that works there is also not friendly and rude. When she called to let me know I had to check in, she was unhelpful when I asked what the process was. Not good oversight at all with unhelpful employees. Another thing that changed was the locks. I purchased a lock from uhaul and after two years renting they said it needed to be a different lock. I told the girl I bought the lock from them. All she said was ya there is a policy for the type of lock but never enforced it until now. She said I had to switch my lock out that I bought from them.
Melissa P | Overall ExperienceThe problem is that I had the storage for 3 days and they were trying to charge me.
DANIELLE W | Overall ExperienceVery unhelpful and sent me to another haul when my reservation was for Packers ave not w Washington ave also unit was very hard to find along with being the farthest unit possible that they could give me .
CHRISTINE P | First Impressions