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redois h. | First ImpressionsSelf Storage Units in McDonough, GA, 30253
U-Haul Moving & Storage of McDonough
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U-Box -Conteneurs MD pour le déménagement et l’entreposage
Nous livrons U-Box - vous les remplissez et nous les entreposons dans notre entrepôt sécurisé. Chargez à votre rythme! Il suffit de nous appeler pour la collecte ou le dépôt de vos U-Box - conteneurs.
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U-Haul Moving & Storage at Eagles Landing
471 Eagles Landing Pkwy, Stockbridge, GA 30281 View Available Units7,3 miles from this location -
U-Haul Moving & Storage of Jonesboro at Flint River Rd
8640 Kendrick Rd, Jonesboro, GA 30238 View Available UnitsFew Rooms Left. Reserve Today!
14,1 miles from this location -
U-Haul Moving & Storage at South Lake
1549 Mount Zion Rd, Morrow, GA 30260 View Available UnitsFew Rooms Left. Reserve Today!
14,5 miles from this location -
U-Haul Moving & Storage of Jonesboro
7308 Tara Blvd, Jonesboro, GA 30236 View Available UnitsLimited Units Available. Act Fast!
15,1 miles from this location
Évaluations des unités d'entreposage par les clients
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- 4,5 - Cote moyenne des clients
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When I moved out my professional move was for $360 due to the elevator was not in use it cost me $500 plus I was not satisfied. Will never do an elevator storage again was very disappointed about that.
Tammy B. | Overall ExperienceHello Ms. Courtney, first let me start by saying I left an extremely detailed message on your cell phone on Sept 11th requesting a call back. I recognized you were on vacation. Additionally, I'm confident you staff passed on the message to call me. I still haven't been contacted. Secondly, I want to communicate I've been constantly & consistently communicating with Ms.Stephanie & other staff members regarding my unit that was recently auctioned off (9.11.23). I wanted to ensure that I was in compliance with paying my balance owed before the auction. I explained in great detail that I'm on disability and had to unexpectedly put everything in 2 storage units. I never anticipated my situation to rise to this level so quickly. I wasn't able to keep my my home. However, that is why I was trying to do my due diligence and call to ensure I had accurate information regarding the units and my timeframe. I'm really not at one place right now. During our last conversation, on August 26th approximately 2:30, I was emphatically assured by Ms. Stephanie that I had until October 8th (for the first unit).I took her at her word. I accept full accountability for my failure to pay. However, you all have a responsibility to ensure staff is fully trained when disseminating such critical information. My entire life was in that storage unit. Family picture's that I'm confident the individual that purchased the unit would just trash. Those pictures are priceless. This is why I called over, and over trying to prevent what happened from happening. Thirdly, the way the entire process has been handled lacks ethics and integrity. Now for some reason I receiving a text messages regarding my second unit being set for auction. I'm extremely perplexed by this because that wasn't the case with the other unit. This is how I know based on my interactions with your staff on Sept. 11th, procedures are being handled accordingly. I honestly think you all mixed my units up with the two and possibly one in Texas. This entire situation has exacerbated my depression and chronic migraine to the point that I literally can't get out the bed or stop crying. How does one recover from this? The fact that you thought so little of my situation and didn't respond to my message is extremely disappointing, disheartening & disturbing. I'm not done trying to work through this and trying to determine Uhaul's accountability. However , it's just way too much for me to focus on until my therapy session next week. Also,
Vicki S. | Overall ExperienceI reserved a 10x15 and a 10x10 unit. The system said they were available and took the reservation. When I arrived, the 10x15 was unavailable and the counter person said they have not been available for awhile. I was given two 10x10 units. I crammed everything in them, but it was very tight. I would have selected another facility if I had known the 10x15 was going to be unavailable at booking. Very disappointed in the whole situation, but being in a severe time crunch, somehow made it work.
Billy C. | First ImpressionsStaff is very un insensitive Staff / management makes the process very difficult for certain people Assistant Manager (Tiffany ) is rude and will go and beyond for only certain customers and will want to follow every procedure in the book for other customers just to make it hard and difficult on certain customers I have over 12 years of experience working with the best company in the world with customer service. Every time I walk in here. They look at me like I was here comes a problem and treat me and make my problems and escalate the situation. I am not a problem I believe in being treated fair and I don't get treated fair here miss Diane is the only manager that has ever treat me fairly nice and with respect she's amazing. Everybody else in there is not.
PAULA G. | Online Move InGreat experience and good people!
Leila S. | Overall ExperienceGreat facility!!
Derrick B. | Overall ExperienceWe had an issue the day we tried to move our piano out of storage. The only elevator in the building broke down shortly before our mover arrived so it had to be rescheduled. This ended up costing us $250 more than we were supposed to spend. The staff is polite and professional and did their best to help us. Other than the maintenance issue, the storage experience has been good.
Teresa P. | Overall ExperienceThe move in process was a breeze. I really loved how close the loading/ unloading dock was to the elevator. The facility provided equipment for my movers to get my belongings to my unit. It was a great experience.
Sade S. | First Impressions