I would not recommend this unit to anybody. The hours of operation are not accurate. I needed to access my unit after the office was closed. I was not informed that the doors did not work with the access code. I called the one 800 number and a manager finally called me back to tell me that the doors didn’t work I put in a complaint asked to receive a phone call back. I never received a phone call back and I moved out at the end of the month
Hope P | Overall ExperienceSelf Storage Units in Memphis, TN, 38125
U-Haul Moving & Storage de Germantown
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- 4,0 - Cote moyenne des clients
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The facility was always clean and the staff was always helpful and willing to assist even on a busy day.
Schevette G | Overall ExperienceThe staff were nice and understanding. It was a refreshing experience.
Angelica S | Overall ExperienceExcellent customer service at this location
MARK B | Overall ExperienceYou have some them at like there job and some who don’t and have a very nasty rude attitude. Ms.Diamond was phenomenal I really loved her she helped a lot and she said she was new only versus a skinny dark employee acting as if she was gone fight had a very rude nasty attitude. I was giving a code and told I can come any time I want turns out that’s not true and tried to stop me movers from moving my stuff out my storage I was told they closed at 7 my stuff was almost out the storage she said she was closing at 5 just was very rude.
kiara t | Overall ExperienceJust longer hours
LASHONNA T | Overall ExperienceEverything was very good, the staff was very professional
Ms J | First ImpressionsN\A
Jory B | Overall ExperienceThis is my 3rd move-in experience with this location. The staff here are consistently friendly and helpful.
MARK B | First ImpressionsVery clean facility, staff is very friendly, and the hours of the business is very convenient.
Gerald H | Overall ExperienceN/A
MAXINE L | Overall ExperienceAll the staff was friendly and helpful: Kametra, Kendrick, and Diamond.
MARK B | First Impressions