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deborah d. | Overall ExperienceSelf Storage Units in Memphis, TN, 38115
U-Haul Moving & Storage de Mendenhall
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Évaluations des unités d'entreposage par les clients
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- 4,0 - Cote moyenne des clients
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Staff was very friendly and helpful
Deloise J. | First ImpressionsI rented a unit through U--Haul for about 2 years and my experience was great from beginning to end!!! I moved my belongings out using their online move out process which worked really well for me and upon me moving out.. I DID NOT HAVE TO WORRY ABOUT MY BELONGINGS BEING MOLDED unlike another storage facility I used in the past and it was climate controlled as well. But thank you U-Haul for good services and accommodations!!! Happy customer here
April R. | Overall ExperienceThe u haul building on mendenhall works with me. Great service! If I'm late, I'm given time to pay with a late fee. The late fee doesn't bother me because in the end I still have all my belongings with no damage. Thanks
Jennifer D. | Overall ExperienceWhen I moved my belongings out of the storage unit, none of the big sliding doors were working so we had to use a regular sized door, share it with several other people. And none of the carts were working well because the tires were messed up do too going over a huge metal bump at the door we had to use. Just a mess and for no reason. The facility is just trash. And the employees are rude.
Lori T. | Overall ExperienceI wasn't fully informed about the storage security upon purchase, I setup a pin number but I wasn't aware that you enter the pin number in the alarm system first then into the entrance key pad. I was given a second floor unit and the elevator didn't work, I returned to switch to a first floor unit but I had to stand in a long line to switch units. The problem was I already rented a truck and this took away from the time I had available on the truck.
LAWRENCE S. | Overall ExperienceThe gentlemen that assisted on move out the evening of 1/2/24 was the same gentlemen that helped with my initial rental. Very friendly and informative.
IRIS S. | Overall ExperienceSorry, but you have asked me questions that definitely need to be answered, which leads me to be honest about some of your staff much needing to be knowledgeable of the protocol, and how to open, and close contracts ...
shirley b. | Overall ExperienceThe best Uhaul experiences I've had/been to in my 30 plus yrs of doing business with the company was at the Mendenhall location! Excellent management here and it shows through the friendly and courteous staff.
Margaret R. | First ImpressionsI will use them again in the future.
Dornice H. | Overall ExperienceSurely, this location is convenient for the community, actually a bit of customer relations training would be helpful. One person on staff can become overwhelming.
shirley b. | First ImpressionsJasmine was very nice in rental
DONICA E. | Overall Experience