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Greg B | Overall ExperienceSelf Storage Units in Collierville, TN, 38017
U-Haul Moving & Storage of Collierville
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U-Haul Moving & Storage of Germantown
7060 Winchester Rd, Memphis, TN 38125 View Available Units7.9 miles from this location -
U-Haul Moving & Storage at Mendenhall
3561 Mendenhall Rd, Memphis, TN 38115 View Available Units11.2 miles from this location -
U-Haul Moving & Storage of Bartlett
7399 Hwy 64, Memphis, TN 38133 View Available Units13.5 miles from this location -
U-Haul Moving & Storage At Summer Ave
5315 Summer Ave, Memphis, TN 38122 View Available Units13.7 miles from this location
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- 4,5 - Cote moyenne des clients
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I reserved a 10x10 climate controlled unit. When I went into the facility only one check-in terminal was open. The employee finished her personal cell phone call to be able to assist me. She asked me questions which I answered in my normal speaking voice. She told me she could not hear me so I raised my voice to respond. Her eyes widened and she started talking about me having attitude. I mentioned I had raised my voice because she said she could not understand me. Meanwhile another employee came in and they proceeded to have a personal conversation in the middle of checking me in. The second employee noticed I was seated at the check-in and apologized, which I appreciated. The employee checking me in finished and hand me a security swipe card with no instructions on how to use it. When I went to my storage unit in the detached building I went inside to find my unit and inadvertently set off the alarm in my unit because I didn't know i had to swipe to disarm in addition to swiping for entrance. The place is clean and maintained and I have no complaints other than the attitude and unpleasantness of the employee who checked me into my storage unit.
STEVEN W | First ImpressionsI only left because of the regular price increases. Other than that, your facility is fantastic. Always clean and in working order and I felt safe, anytime.
pam d | Overall ExperienceHorrible experience!
Christopher B | Overall ExperienceEveryone has been very pleasant and respectful except Dontrice. He called me after I had an agreement with Mark, manager. He claimed that Mr Mark recently suffered a head injury as the reason for his inaccurate conversation and accused me of owing money when I went to receive moving record. He was very condescending and made a misrepresentation of my statement to him in front of another employee. Overall, the facility is very thorough and safe.
Dhawn B | Overall ExperienceI thank you all for your assistance and help at At a very crucial time in our lives.
stewart d | Overall ExperienceGreat easy experience!
Carisa M | First ImpressionsEveryone was great to work with. I had no problems
DANNAH S | Overall ExperienceGot to say the best uhal ever and the storage is top notch with modern security and a safe place to drive in and unload. The staff that helped us were the best.
DAVID L | First Impressionsalways top notch service !!!!
Sundance S | First ImpressionsI was not expecting to pay for my second month with my free month of storage on a one-way rental. I had just spent $900 to get to my destination leaving me with just enough to survive on till I got paid. Then was told I had to pay for the second month which was not listed on the website. It left me with one penny in my account. I am really disappointed that each manager can decide these things when all Centers are supposed to be the same. I would have chose a different location had I known.
MELISSA D | First ImpressionsYour staff and facility is excellent I am overwhelmed with how neat and orderly everything is.
stewart d | First Impressions