The management and staff at this location made my entire experience easy and first class. In addition, the facility is clean and feels worth spending money to store you belongings. Definitely using this location again and referring others in the area. Thank you!

very impressed with this facility

AAA+++

I truly wish there were higher rankings for the above questions and experiences. This Monaca U-haul goes above and beyond for their customers. I can’t say enough good things about them. I feel as if they are my friends and I can count on them to help me or to be there to celebrate with me! If you ever need a perfect storage space or moving truck please go to this location you won’t regret it. Jill and her crew are the best of the best!

Highly recommend!!!

had a small slip up in the storage unit registering as vacant and when we got there is was in use so we had to go back down and re do the paperwork and get a new unit, but the employee was very apologetic and made it a very easy swap. over all very helpful and informative

The staff at the monaca Uhaul is second to none! The facility is clean and everything is in perfect working condition. This is by far the best storage place in the county!

When I arrived I was greeted very rudely the manager is a ignorant woman I was. Standing in line and when it was my turn I was spoke to by an older gentleman who looked at us and I quote replied to a worker there named Ruben are you going to help these people I said oh my these people that’s not nice he was then still rude as can be then I was over charged by 75 dollars in which was never explained to me about in the first place

Jill was very helpful and friendly. Move is was smooth, without a hitch. Facilities are great. A bit of a walk to get to unit, but the storage facility is massive, so it is to be expected. I would recommend this storage facility to everyone.

The Monaca store employees were all OUTSTANDING!!!

I never had young people be amazing, nice, helpful, well mannered and very very polite all in one. Do everything you can to let them know how out standing, amazing and how valued they Are and keep them.

I found the staff very pleasant and most helpful. I would and have recommended your facility to others. I wish you much success and keep up the good work

I did like this facility I would however prefer that I would have to badge in before a door would open even during normal hours

This facility and it’s employees are the best. Jill and her staff are awesome. We rented a storage unit and a UHaul from them. The service was excellent. I have and will continue recommending them!

No advertising up front that YOUR lock is required and must be purchased when checking in or that there's a cleaning fee until you're leaving. The storage facility is indoors, what are we cleaning?

They were able to locate my online reservation quickly

I've recently rented 2 storage units and a truck. Every experience has been met by professional, informed employees & clean facilities. The website was a little difficult, but customer svc fixed it.

Very disorganized. After being assured that my autopay was set up, I went to my unit to find it locked up with a delinquent payment note. I found the manager and he said oh yeah I remember you paid.

I would recommend.