Homeless people sleeping in units even though it’s against the policy. The units are shabby and the property is poorly maintained. Drug addicts hang out here all day and get high in front of their units. Manager watched me move out of my unit before my due date, but still sent me text and emails about how I owed them late fees. I had to call the office 3 times before they finally removed me from their system.
NICOLAS D | Overall ExperienceAAA Discount Storage
2647 Las Vegas Blvd, North Las Vegas, NV 89030(Btwn Carey & Evans Ave)
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Homeless people sleeping in units even though it’s against the policy. The units are shabby and the property is poorly maintained. Drug addicts hang out here all day and get high in front of their units. Manager watched me move out of my unit before my due date, but still sent me text and emails about how I owed them late fees. I had to call the office 3 times before they finally removed me from their system.
NICOLAS D | Overall ExperienceI had canceled the storage unit, can I get a refund of my deposit?
ROSA A | ReservationIt worked fine for us. Thanks.
PAMELA S | Overall ExperienceVery helpful clean the staff were very nice would come back and would recommend others to use them
Taylor L | Overall ExperienceAwesome place ! Great staff and helped me out when I was in a bind! Thank you
kyle b | Overall ExperienceThe place is really dirty and everything you have will be dusty! We had moved out last month and they just took another months rent without our permission for one, and we're out a month ago. We are demanding they give us back our money back. Be careful, because even when you leave they will try to keep taking out money from your account .
MILTON L | Overall ExperienceVery good customer service. I recommended 100%
Cobra V | Overall ExperienceYes the reason why I left this cuz my contract said $100 and then it went up to almost $300 I just couldn't afford it too fast too roughly everybody was very nice and generous especially the lady yadira the main manager boss very nice I'm sorry I just couldn't afford it wasn't in my budget do you have something smaller I would rent it from you guys but other than that I can't afford it sorry to about that you have a great day and God bless if you do have a smaller unit let me know 702-498-7471 I rate you guys as five star even though you got price went up triple thank you God bless
DENNIS D | Overall ExperienceMy experience with AAA storage has been nothing less than traumatizing. I'm a palled with staff behavior and actions and I'm failing to comprehend how These people are allowed to be in business. I've been harassed As well as having had a police called on me 3 times. I'm a 37 year old female and Currently starting my own business. On my initial entry I was charged $270 for three weeks instead One month. Having failed to notice when I went to my unit two days before I was going to move, I was told I couldn't be on property and they came with locking hand ready to lock me out of the unit. I refuse to leave since I had to prep all my equipment for transport. I tried to pay so I can be up-to-date and allowed to get everything ready and Refuse to my payment. When the cops arrived I pulled out a few $100 dollar bills wallet and explained I'm trying to pay the difference in balance and for the following day and they just want to lock me out, He couldn't do much since it was a civil matter but was nice enough to talk to them And was get me five hours to move all my belongings and equipment. At that time I was made aware: by law they could lock me out and take all my property And the only recourse I have To take them to civil court. Since it was their business and they could just say I was trespassing, And that I should be "grateful" they're giving me five hours to get out. was shocked by that statement nevertheless now I have five hours to move heavy commercial Xerox scanners and printers along with Other sensitive office equipment. Instead of moving them properly as plants I was forced to move them on trailers not meant nor Equipped for the transport which unfortunately resulted in all my equipment being damaged and a few of the bigger more expensive items have severe irreparable damage. Instead of $2000 price tag they had now I get to sell them for parts. Things had to be left behind as well, because Unfortunately exceeded my five hours and as I went into the 6th Again I was accosted And made aware that I was supposed to have left an hour ago. Since I was made clear that it would be trespassing I was left with the option of throwing everything on the trailer things behind or be arrested. I could not take everything and I had to leave it a mess ( which is something I would never do)! I had over $6000 in damage because of AAA and its management. it's sad because there was no need for that, It was completely uncalled for in my opinion. But It goes to show the type of business that's being run in the daytime and At night it's a completely different business as well. In this business they hire and exploit the neighborhood kids. Especially Ones who are clearly mentally deficient and are easy to direct get over on and throw into the fire to point the finger at if things go wrong ( no one would question it) Not only do they use people in this state they could care less what happens to them or how Their actions impact these kids &their well being. To be clear when I say kids im referring to mental state because Even though technically an adult by age having Gone to the store across the street one day I handed him my card and asked him to pay. As I watch attempt to pay for a few items with my card I realize they had no concept of how a debit card even worked. I then ask him about it and find out l that At age 30 it was the first time that he had ever paid for anything with a card and did not know how it worked. So I spent the next explaining the ins and out Including the mechanics of cash back. This kid was messed with so bad that to this day he's locked up At facility treatment That I personally took him to because his state of mine had deteriorated so badly due to all the stress of what was going on at AAA. In my opinion AAA storage should be treated like a pedophile on a watch list, And should be avoided at all costs!! In less than one month, my stay at AAA cost me $6000 in property damage and overnight trip to a mental healthcare facility, 20+ sleepless nights and days full of frustration, anxiety and tears. I wish I could say this was a gift by AAA and staff but unfortunately I can't even say that because The truth is had the privilege of paying $270 for all of this. Not saying that everyone will have a similar experience, as a matter of fact I wish no one Ever go through what I went through. But unfortunately there are other people with their own horror stories of their experience at AAA and I would be doing a disservice to the public if I didn't share mine. It feels like a lawless place with little recourse & since the Business is allowed make their own rules technically they have the right to do whatever they want to do. That level freedom and zero integrity or humanity (even towards the handicap) that can cause a lot of issues so please be aware when using AAA where anything is possible!
Alejandra Q | Overall ExperienceNice Lady Easy, Quick, Profeesional Move-In … Easy, Quick, Professional Move Out!!
JAMES B | Overall ExperienceThe service,access and price was fine but there is a rodent problem which is why I moved. The guy next to me had a storage COMPLETELY FULL of peanuts which attract mice. Nothing was done about it.
PEARLETTE M | Overall ExperienceIt was a real pleasure renting a unit from you. Yazmin Valdivia was very nice, courteous and professional dealing with customers.
Rinold B | Overall ExperienceThey were very accommodating to my needs and price was unbeatable
Don B | Reservationthis is my second time renting from the storage facility and if I need to store again this is where I will go back to
LISA M | Overall ExperienceEasy and secure access, The staff is friendly and accommodating,
Earnest H | Overall ExperienceYsidra was very helpful
Kimberly P | ReservationQuick and easy move in.
Privacy R | First ImpressionsI wasn`t able to get the unit because I`m in the hospital at this time
Privacy R | First ImpressionsVery good service from the young woman that helped me. The unit was clean and the correct size for my needs.
Privacy R | First ImpressionsThe service was outstanding!!!
Privacy R | First Impressionseverything went well
Privacy R | First Impressions