Great service, quick and easy. I left something in the cargo van and they called me right away and are going to hold it for me. I am very thankful for their kindness.
MONICA A
AAA Discount Storage
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in North Las Vegas, NV 89030
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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Évaluations des clients
- 4,0 - Cote moyenne des clients
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When I showed up to the property which is tiny and needs more or a sign. The u haul was just off the highway patrol or auction lot because it still had all the writings on the windows. The instructions on the phone were NOT HOW THEY DO IT I was looking for a lock box under the number as stated but first off was weird because the back door was already locked with a pad. So I assumed it's in there? But how to get in so I call the PERSON who runs the tiny shop. And they said they should send me a pass code for the padlock.. which NO the mobile says a box under the bumper. She said what's the code I said I have no clue obviously thats why I'm calling so ten minutes of her asking and me responding over and over it says lock box 8 is unlock... There is no damn lock box. She came out.. to open it. So I was looking and waiting for 25 minutes. WORST EXPERIENCE EVER.
Rosa CStarted out having to pick-up my unit at a diferente location but the delay did not cost me so the trip and overall process worked well.
ANTHONY PI showed up 8 minutes early to have to wait outside because the lady was on lunch. She proceeded to point at the gate and tell me that’s where I need to drop off the key. I drop off the equipment and try and put the key in the box and it doesn’t fit. Allegedly she claims that she showed me a brown box, I didn’t realizing pointing to a general area was showing somebody a box that is not labeled for U-Haul Keys. The keys ended up missing. I took a picture of my drop off of the key kinda in the box that they wouldn’t fit in and my phone was at 1% so I couldn’t do a proper check in and that is my fault for the improper check in. Regardless she calls me the next moringing and claims I went back and took the keys - and proceeds to ask me if I’m wearing a hat I tell her no I had on a blue shirt and black pants. This issue is not resolved and I was charged over 100 more dollars for mileage and a “additional day” even though I dropped off my rental early. Overall I will not be utilizing U-Haul services again I will use budget instead. I have highly dissatisfied by all of the issues due to the negligence of the sales agent at a hole-in-the-wall storage facility/truck rental. I am not looking forward to the process fighting for my money back as my time stamped photos show a early drop off.
Ramido SVery nice staff that is great at communicating.
ISAAC M