Terrible didnt even look at anything and tried to charge an extra fee
Monica G
AAA Discount Storage
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
Locations aller simple et locale® à North Las Vegas, NV 89030
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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Évaluations des clients
- 3,5 - Cote moyenne des clients
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Avis vérifiés des clients
Chaque avis est lié à une véritable U-Haul réservation ou contrat.
Comment U-Haul Fonctionnement des avisDifficult communication with representative over phone after arrival such as repeated questions and no information about packing paper or mattress cover that was selected during booking.
Abigail NWhen I got to the location to pick up the U-Haul I had to call support because they were closed and didn’t have a U-Haul ready (even tho they were still there) the lady that worked there was very rude and unprofessional and was wearing a bonet to work which I feel is not appropriate for work. Then support sent us to another location where a U-Haul would be available to us and the pick up situation was also terrible and we had to call support again. The U-Haul was also dirty in the inside of the van and had trash. This was an overall terrible experience and it took over an hour to finally get my U-Haul and it was 110 degrees outside. I would not want to rent one again.
JEREMIAH GTried to charge me an extra day on my rental even though the truck was returned on time with the proper amount of gas. Had to object and then waited over 30 minutes just to be told there was nothing the location could do, and that I had to wait until the final contract was emailed to verify if I was still being charged the extra day or not. Lady said she wasn't authorized to make changes to a contract. Overall, a very poor experience with U-Haul. Should have gone with Budget or Penske, and will do so from now on!
Christian CAC was not working right. Truck was clean and was returned cleaned don't know why there is a 25 cleaning fee I would like cleaning fee removed and discount for AC not working right
TOMMY L