Le client n'a pas laissé de commentaire.
CASSANDRA W | Expérience généraleSelf Storage Units in Odenton, MD, 21113
U-Haul Moving & Storage de Odenton
Services dans cet établissement :
Promotions :
Unités disponibles (toutes les dimensions sont approximatives)
Qu'est-ce que le service en ligne emménager/louer maintenant?
Services at Other U-Haul Établissements
Évaluations des unités d'entreposage par les clients
- Filtre :
Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher
- 4,0 - Cote moyenne des clients
Dites-nous ce que vous en pensez.
Vos précieux commentaires nous aideront à mieux vous servir.
Avis vérifiés des clients
Chaque avis est lié à une véritable U-Haul réservation ou contrat.
Comment U-Haul Fonctionnement des avisStaff fell to notify us about the infestation of rats when we went into both of the units the units were filled up with feces from the rats in urine. Price for a guy to come in and take everything out of the unit was $1200 which is more than the monthly cost of the unit. Notify the office about complaint no response. The office finally gets a new manager and she does the inspection to find exactly what we were talking about the whole entire time and I know that we’re not the only ones that suffering from this infestation. again, we have two units that the rats have just demolished all of my belongings. Both units in the company has yet to contact us with the settlement.
DERRICK C | Expérience généraleI eas selling my furniture to a potential buyer and he met me at my unit with a few other guys to unload the furniture if he liked it and we would pulled out the furniture it was an embarrassing to me to see my furniture in badly damaged from the mice. I had dead mice in my unit and mice dropping on my furniture and they ate a big hole through my mattress. Of course I lost the buyer and had to apologize to him. I can’t file a claim because it’s not covered under your policy. This is very unacceptable. I will never recommend U-Haul to anyone, nor will I used them again. This was the worse experience of my life and a costly one. Lost my furniture and a buyer, not to mention the thousands of dollars I lost paying for storage. Unbelievable!
Tony J | Expérience généraleI have a moving truck set up, but needed a storage unit before the actual move. I asked if I could use my free month storage before picking up the truck. He said yes, but then found a free month that I hadn't used previously.
JAN T | Premières impressionsN/a
MICHAEL H | Expérience généralegreat experience after the initial fixes needed. very helpful and welcoming. Thanks for all the assistance.
MICHAEL H | Premières impressionsThey did not document that I had moved out of the facility before my free month was up and tried to charge me for one month rent and a late fee. They need to keep much better records.
Miriam F | Expérience généraleEverything was very well kept.
marcus j | Expérience généraleHad storage here for 3 yrs, never had any problems with anything...staff is wonderful and helpful...
Patty P | Expérience généraleThe staff was great. Ms. Grace King is the absolute best! She’s personable and friendly. Was in a great mood whisked helped me feel better about renting and reserving a unit and truck. The staff were understanding and assisted without hesitation. Great location!! Will definitely be returning!!!
Sheera S | Premières impressionsThank you! Still a customer with another unit at your facility. You have been great.
ELIZABETH B | Expérience généraleThe manager, Grace, was very helpful and went above and beyond to make our truck rental and unit transition as smooth as possible.
Charles B | Expérience générale