I can't say enough good things about Martin and his team -- I was very nervous about doing the auto tow but I knew right away that I was in good hand's when Martin started to set it up -- he was great and made me feel very confident about driving the uhaul with the auto tow. Everyone at this location was very nice when I was very stressed about my move - they were all patient and very helpful. I also really appreciated having the storage unit there, the ability to rent a dolly, and how clean and well-run the location was -- a real step up from other Uhaul locations I have used. In short -- I wish other businesses were as well run and I credit Martin for running this location so well. A good team starts at the top! I have already recommended this location to other residents at the building I left in Philly (The Isle) and told everyone how great u-haul was when they ask about my move. Thank you!

The unit leaked Water. my son has water stains on his mattress, and in furniture. He notified an employee the day he emptied the storage unit. He should be reimbursed for damages.

I was not aware I wouldn’t have self storage access after hours when I first reserved my unit. Was very inconvenient having to take time off work to make sure I was at the facility before 4:30PM throughout the week. Other than that, great experience all around.

The staff is great. Atil is every helpful and does great customer service. The manager Martin is also great. Haven’t had any bad experiences yet, but wish they were open longer or had access after hours. Closing at five can be hard to get things done especially on weekends.

I had the understanding the storage unit I rented would be accessible until 10PM, but I learned it its only 5PM. This makes it difficult to move while maintaining my work schedule.

The staff was great, friendly, and very helpful. Pats mask.

Ppl were always nice to me when I called to pay my Storage fee. Also helpful with any future concerns, I loved this location. 2800-30 ridge ave!

Moving is always a stressful time for a family. However when that same family is homeless it makes things a hundred times worst. The comfort of knowing our personal belongings were in a secure place gave us one less thing to worry about. So from the bottom of my heart I thank the crew at the Strawberry Mansion location.

The staff was friendly, curtious, professional and accommodating.

Everything went well, had no problems. Will be glad when access hours will be extended since right now you can only access storage rooms until 4:45 pm. I am told this will happen very soon.

Rented an truck from them and brought it back with the same gas that was in there I was told that I had to pay $100 more. Also in the middle of my moving my truck broke down and I had to wait 3 hours

I was told about a keypad that was never installed. the month that I had the storage, I couldn’t get in my storage unit because I work 8am-6pm. When contacting the GM, he would brush me off.

Great Service! Highly appreciated.

Keisha was very patient and helpful. She answered all of my questions.

I ONLY HAVE FEED BACK IF I'm UNHAPPY.