Unit was gutted and all valuables stolen due to UHAUL not securing the unit from neighbors with the wall gap. Will never use again and will tell everyone.
Dustin B. | Overall ExperienceSelf Storage Units in Phoenix, AZ, 85004
U-Haul Moving & Storage du centre-ville de Phoenix
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U-Box -Conteneurs MD pour le déménagement et l’entreposage
Nous livrons U-Box - vous les remplissez et nous les entreposons dans notre entrepôt sécurisé. Chargez à votre rythme! Il suffit de nous appeler pour la collecte ou le dépôt de vos U-Box - conteneurs.
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2235 W McDowell Rd, Phoenix, AZ 85009 View Available Units2,6 miles from this location -
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- 4,0 - Cote moyenne des clients
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General Manager - Adam - was extremely helpful
WILLIAM C. | Overall ExperienceOur sons unit was broken into twice. U-Haul took no responsibility for it whatsoever. Even though we spoke to people who worked there and told us the manager was letting homeless drug head people live in empty units. And they were then breaking into the other units. Unconscionable and unethical.
JAMES H. | Overall ExperienceThe managers customer service skills suck. Very nonchalant, he allows homeless people to live in units and they crawl overhead and break in and steal from units. Camera access is limited not a safe or secure storage unit building
WALTER P. | Overall ExperienceThanks
Ter-Juan B. | First ImpressionsThank you for keeping my most precious memories alive
Tina B. | First ImpressionsWas not give a heads up that access was limited due to a broken door. Completely ruined my moving plans, had to fully reschedule my van pickup. Guy helping was nice, but seemed distracted. Didn't show me how anything worked (I.e key card to access the building - pretty important tho know). I would recommend making the door a priority to fix OR staffing through 10pm so that people can still access their units.
Kayla Z. | First ImpressionsI got my diaper changed there 1975!
Daryll G. | First ImpressionsThe staff was very nice and the facility was convenient, but I actually, moved out on 06/02/23!!!
Jimmy L. | Overall ExperienceGreat staff and environment
Desean M. | First ImpressionsThey were VERY helpful when I needed them most
Marc P. | Overall ExperienceThe last manager before Adam is already gone thank goodness He thought he was touch and had some to proud at any rate well no more said I guess
Ria A. | Overall ExperienceThe site manager (Mr. D.H.) provided effective service because of his competency and professionalism.
Curtis W. | First ImpressionsThis storage is not secure. Over $10 000 worth my items was stolen out of my storage on 2nd st in phoenix AZ. There is no secured cameras there for all units only on first floor and not all floors! For a long time things have been stolen from many other customers storage unit rentals and nothing got done from months ago. I had to move out of my storage because of items not safe there which cause me money i didn't have to use...having no choice but to move my things.
Melinda W. | Overall ExperienceMy storage was broken into. Robbed of everything just like 30 other people there.
timothy l. | Overall Experience