The site manager was absolutely fantastic. She was so helpful and had a great spirit. She’s definitely a great asset!

Even amid the chaos that is COVID-19, we were able to secure a unit online and the staff who were on site when we (and many others) were moving into our space were very helpful and patient.

Everyone was friendly and helpful. Everything in building is clean and well maintained.

Great service!

I understand the situation (lots of college students needing last minute storage rentals) was intense, but the manager was less than enthusiastic to be there. She moved literally like a snail & while she was friendly enough, yawned several times (almost exaggerated) without covering her mouth. I found this quite inappropriate. The older woman walking around offering help was wonderful! Extremely friendly & helpful. Overall experience was very good & I would continue to rent here, due to convenience & cleanliness. I do hope the first month free rental offered to students is actually honored.

Sherri was extremely knowledgable and helpful. It was quite busy for a Sunday due to extenuating circumstances and she did a great job moving things along. In addition, when I made the reservation on Thursday, the person was very helpful. So far it has been an excellent experience.

Saw a screaming match between the supervisor and one of the employees. Doesn’t appear to be a pleasant lady.

Thank you for your wonderful services and management !! Always on every occasion of a need I requested your team went above and beyond to help and find a solution !

Besides the one lady seemed a bit rude with an attitude. Everything else was ok

The gentleman who worked the day I moved my belongings into the storage unit was very kind and helpful.

Great clean storage

Friendly staff that was very helpful. Clean facility with easy access. I had used Bigelow U-Haul before and felt assured that it would be the right place to use again!

I plan to use them again in the near future!

Thanks for making the move go smoothly!

Staff were very pleasant; as well as understanding of our needs; and easy to work with. Thank you !!

Staff on August 24th in the morning were excellent!

The manager was extremely rude to me and my roommates. Because I lost my key she did not want to drill the lock open so I had to come back a second time for her to do so.

We shared a unit with another Pitt family and it worked out great - less to bring home in the spring!

Excellent customer service. The staff was friendly, helpful and knowledgeable and answered all my questions. I will certainly use this storage facility again.

Sherri was great!

Parking was a little difficult, but it worked out if we came during a time when not too many people were also moving things in/out of their storage.

Easy access to UPITT

Second time using the facility and the process was flawless.

Manager was always available and she is very friendly.

Thanks to Shirley she has being a blessing always helpful and with a great smile. She is a true asset to the company to have manager with such great attitude at all times. We r definitely coming back.