In the beginning I was quoted a certain price that they told me was a promotional price. When I called the next day to speak with the manager he informed me was not applicable and I had to pay for full price. However, the first day I picked up my vehicle, I had noticed that they had washed it and did the best they could cleaning the inside. My car is 23 years old. I had no idea they were going to do this. That's very much appreciated. I was put in an assisted living temporarily, which would not let me park my car there. Therefore I had to store it in a place. I did at U-Haul. Even though it was 23 years old, it was safe there and protected. I would recommend this U-Haul place on Ajax Road in Rochester. Everyone was very helpful.
Donna A | Expérience généraleSelf Storage Units in Rochester, NY, 14624
U-Haul Moving & Storage de Rochester International Airport
Services dans cet établissement :
Promotions :
Unités disponibles (toutes les dimensions sont approximatives)
Services at Other U-Haul Établissements
Évaluations des unités d'entreposage par les clients
- Filtre :
Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher
- 4,0 - Cote moyenne des clients
Dites-nous ce que vous en pensez.
Vos précieux commentaires nous aideront à mieux vous servir.
Avis vérifiés des clients
Chaque avis est lié à une véritable U-Haul réservation ou contrat.
Comment U-Haul Fonctionnement des avisThe manager, Miguel was a real ...... if he was taking advantage of my situation (moved from hospital to AL facility, which denied me keeping my car there), had no choice for my car to be towed from hospital to u-haul facility. (Have been very happy with the uhaul down south.) miguel denied the promotion and raised the monthly rent 50%!!! He knew what options I had. If you did this deceitfully and being greedy, well you will never get my business again!!!
Donna A | Premières impressionsLouis is professional, courteous, and friendly. Always willing to assist, and made arrangements so I could get my car after closing time. The Rochester airport location is excellent.
Susan M | Expérience généraleI received a contract payment receipt though I didn't and haven't received a copy of the actual contract.
clifford j | Premières impressionsThe garage was a little dusty but good .
Heather S | Premières impressionsEverything was just fantastic I couldn't have chosen a better place than this on Ajax Road. My car came out the same way I bring it in, all but a little dust after 4years. Thank you so much for being there. JUST DOWNRIGHT AWESOME!!!!!!
Mattie S | Expérience généraleMove in process was simple and easy. Staff was friendly. Will definitely use them again.
LAURA C | Premières impressionsCleanest storage in Rochester! Great customer service! Thank You Anthony!
Camille Z | Expérience généraleI love everything about uhaul however the price increase twice such a short period of time resulting in me finding another storage up the road cheaper for my foreign car. I understand your company decision and will miss the staff.
Quest W | Expérience généraleEveryone at the Ajax Rd location was very accommodating and friendly. Convenient location and move in process was simple. Plan on storing our camper here every year.
LAURA C | Premières impressionsThe check in process was easy and the staff very helpful.
Frank R | Premières impressionsManager has an attitude because I didn't want my personal information on my windshield, ( HIPPA ) that's the law. I feel it only when he's there. I will take the next step if it continues.
Kevin W | Premières impressionsThe help very fast and family 👪 like, very good for business....
James H | Premières impressions