Was supposed to have after hours access on 2 different nights and was locked out both times. 1st night the 24 hr attendant couldn't get a manager to answer phone, 2nd night the 24 hr attendant wouldn't answer the phone. Both nights we had ppl that we paid there to move stuff. I lost over 300.00 plus what it cost me in gas in the u haul truck driving it across town twice. I was told lie after lie when I called the following morning to ask why I was locked out. Very unprofessional. Full of excuses. I'll never use U haul again for anything. And I plan on telling anyone I know who's moving not to use U haul. We was given a truck that was unsafe to drive and then couldn't unload our things into the storage shed. And every person I talked to acted like I was bothering them or I did something wrong. I can't believe a company as big as U haul would have so many unprofessional ppl working for them.
carrie h | Expérience généraleSelf Storage Units in Saint Joseph, MO, 64506
U-Haul Storage of Saint Joseph
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Comment U-Haul Fonctionnement des avisVery nice clean and felt very secure and safe.
patricia A | Expérience généraleU-Haul is a great option when you need a reliable and convenient way to move. They offer a wide range of trucks, trailers, and moving equipment, making it easy to find something that fits your needs. Their locations are convenient, the booking process is straightforward, and having the flexibility to choose different equipment sizes makes moving much less stressful. Overall, U-Haul is a dependable choice for getting your belongings from one place to another safely and efficiently.
OMAR M | Premières impressionsRat and mice tore through magazines making nest in my clothes. In middle of moving at night the U-Haul truck got locked in with my unit open. Slept in car till 5 am waiting to get back in.
DENISE M | Expérience généraleI rented a truck from Uhaul on top of renting a storage unit. My entire interaction with Uhaul has been a complete nitemare. The truck ran horrible and wasn't safe. And I was supposed to have 24 access to my storage unit only to be locked out when I arrived. The agent I called tried calling multiple managers to receive access and not 1 of them answered the phone. I will be be filing a formal complaint and will never use Uhaul again or recommend Uhaul to a nyone.
carrie h | Premières impressionsIve dealt with uhaul in the past from buying boxes to renting a truck the staff have ALWAYS ALWAYS been very polite and kind..thank you U haul staff you are awesome..!!!!!I would
Stacey w | Premières impressionsA bit pricey but overall nice place
Richard M | Expérience généraleI had to go speak to someone in person because checking in online was not working and the lady that helped me was very helpful and made moving in very easy. Highly recommend
Sarah H | Premières impressionsEverything was great, just fyi, the alarms went off every time, so some work needs to be done on that, as it pierces your ears, and keeps going!
Janet C | Expérience généraleAlthough a tad expensive, the storage unit was safe, secure, and well maintained.
Jennifer D | Expérience généraleKristi was very easy to work with and was always helpful to me. I really appreciated her willingness to help.
Patsy H | Expérience généraleYou're employees were awesome, she was very helpful and informative. I have been so busy with the move but I forgot her name, but she was amazing!
Kevin P | Premières impressionsVery secure facility. I’m a fan!
ray m | Premières impressions