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TRAVIS A | Overall ExperienceSelf Storage Units in Salem, OR, 97305
U-Haul Storage at Silverton
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- 4,5 - Cote moyenne des clients
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I needed a unit in a rush and the staff was very respectful and responsive with my matter. They went above and beyond to help me. And then when renting a uhual to move out they were again very quick and helpful. Good job!
Bryson S | Overall ExperienceY love my 1 month free
Alberta A | First ImpressionsWarn friendly people always willing to help
william z | Overall ExperienceThis storage worked out very well for me. Especially the idea that I did not have to pay because I had done a one-way travel for you guys and got the one month free thank you.
Marilyn R | Overall ExperienceExelente muy amables y seguro
JUAN C | Overall ExperienceExcellent customer service and instructions very clear for accessing storage unit
Marilyn R | First ImpressionsThere were no lights at all for my storage unit area. After dark, it was impossible to see, and as a single woman I did not feel safe.
Brenda J | Overall ExperienceMy RESERVED storage unit not only had someone else’s lock on it, it was COMPLETELY full of someone else’s stuff . Including, broken glass all over, bins , 3 couches and trash. The u haul worker did not give me a lock, properly show how to use the sign in and out , and seemed very annoyed that he rented , had me sign a contract for a completely trashed storage unit . After letting them know it was COMPLETELY full they emptied the storage unit into a U-Haul and parked it . Very very uncomfortable and unprofessional to be spending over $250 a month on a storage unit for this to happen . Most likely will not be keeping next months lease. The process that could have taken no less the 10 mins-AS I RESERVED THE UNIT BEFORE HAND AND COMPLETED ALL DOCUMENTS ONLINE - took over an hour and a half .
HAILEY G | First ImpressionsWill absolutely be coming back to this location whenever I need storage!
Brandi P | Overall ExperienceY’all are great, thank you!
Erica B | Overall Experience