Storage Manager Jamie McPherson was a pleasure to work with when checking out - she made the process easy. Thanks Jamie!

Everyone was friendly, helpful and professional. Very happy and impressed with facilities and crew. They are great.

The staff was great, you computer system however is slow.

The Staff was always helpful and friendly.

I had a great experience, no complaints at all. Everything was easy and other than one time I had to change out an expired credit card I don't think I ever had to visit the main office but to move in and out for the last five years. The fact that I don't know anyone's name in the office is a good thing but they were very friendly coming in and going out. Good job.

This store is emasculate clean direct professional minded what a change and seeing the lot uncluttered straight up to the front entrance spot on. I give this GM high marks and to his staff the change is fantastic . Ron Ramseur

Manager extremely helpful

Very nice and helpful staff. Seems the computer system for tracking available storage units needs work. They had to physically go look for an empty storage unit in the size we wanted.

Slow, it seemed everyone who worked there was training. Nobody knew anything about the rental units. Your moving dollys are awful!

Over priced compared to newer facility 6 miles away. Key card entry is hit or miss. Some of staff unsure how do certain things so a follow up visit was required.

In the Salisbury haul the staff makes a lot of comments.I empty a storage asked for a record that it was close and you try to charge me for a empty storage

I have a Uhaul account and another locker in use. I was simply opening a 2nd locker and the number of questions and requests for 2 back up names and numbers at different addresses to mine seemed very odd. It took a lot longer to open the 2nd locker than I would have expected

My card had trouble working. It was hard to get in the door. That was the only glitch. Hopefully that will be resolved.

For two years I had oil, pink in color dripping into my unit. Each time I complained, the oil was cleaned, but they never fixed the problem at it's source. Each time claiming they couldn't locate the owner of the init above me. In May 2020, I paid for May & June storage. At end of May myself & husband went to get some items out of the unit. The pink oil was again dripping into my unit. We had to clean it ourselves... then we just took everything out and terminated our storage. I asked for a refund of June rent, I was told I had to speak to the manager, so I left a message for him to call. He never called. I tried calling him and just got a recording with no option to leave a message. The Salisbury UHaul is filthy and there is no resolution to problems... alot of my personal belongings were damaged and had to be discarded. In my opinion, I think this facility is terribly managed... Never store belongings there!!

I found everything to be very professional I look forward 2 using the facilities to store my belongings