The lights in our hallway where our storage were off. Was told to walk all the way down for them to turn on. Didn’t happen and had to pack most of it in the dark. Every other hallway had lights but ours. Rang the assistance buzzer multiple times and no kne answered or came.

great people working at a tough time

Very easy to use and safe. Even though I was moving during the coronavirus outbreak the employees at this location helped me with my move by answering questions and giving information whenever possible, making my move and storage even easier. Thank you!

Ray and Jordan where the best at customer service. They where the best give them a raise!!!!

The guy at the counter was great. Thanks

Great service thanks rosa ceballos.

Service was good

Thank you for a great experience.

All went well. Thanks for your help.

They were great!

Good

thats great

I was in and out of my storage for 4 months. I find the staff very friendly and helpful. It was always clean and I had no problems. billing and payment was easy with the on line app.

Friendly staff and clean facilities. Use of storage facility was easy.

Very disappointed when I opened my storage liocker to find my items covered in mold. The queen mattress and box spring, a few tables, chair pads and linens are permanently damaged.

xxx

the card reader did not work for over a year. I informed the staff a number of times. and nothing was done.i had to keep swiping over and over and it worked a few times only.

I was told that automatic billing was set up at the time of rental start and when it came time for the second months rent we found out that it wasn't set up correctly and we had to pay a late charge

Vehicle was fine, but storage was disaster. 401-286-3267 cell. got there after hours. lock on unit. manager did come to unlock but was wrong size unit. now i have to pay for bigger unit than i want.

I enjoy the staff members! Very accommodating !

I was quite pleased at how U Haul dealt with my request. My cousin had cleaned out the unit, received help and greatly appreciated the staff.

Our storage unit was indoors on a second floor. It was well-maintained, clean and never felt like our belongings were in jeopardy of damage or getting stolen. Very nice facility.