The building itself was very clean and well maintained but the unit I was assigned has a broken door. We climbed under and got it on track so it would open because it was after hours I wasn't sure who to call about it. I unloaded my stuff into the room got the door closed but was unable to lock it.. I have to go in this morning and switch units to one that is not broken... meaning I have to move the stuff again
VIRGINIA B | First ImpressionsSelf Storage Units in Taylor, MI, 48180
U-Haul Moving & Storage de Taylor
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Évaluations des unités d'entreposage par les clients
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- 4,5 - Cote moyenne des clients
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Great service, professional and informative
Samuel H | First ImpressionsThe staff is very polite and happy they treat you like they’ve known you forever great place to use for storing your valuables
michael f | Overall ExperienceVery convenient and easy process even with vision problems
Bruce R | First ImpressionsThank you
ALEXANDER C | Overall ExperienceI was locked out of my storage in error one month. Staff could not figure out why since I was current in payments. Had to go to office twice to get someone to take the lock off ( she took the lock off the wrong unit). When I moved out on November 3rd I took pictures and completed the process on the app but it was never completed on your side so I started recording late notices. It took 2 calls and 2 emails before this was resolved. It was not resolved until 12/12. Dawn was extremely friendly and helpful. If I rated my experience based on her alone it works have been excellent.
Stacey A | Overall ExperienceI gentleman that actually helped me was very polite understanding and took care of me in a timely manner Great staff
michael f | First ImpressionsWould still be there but price was to high
Michelle A | Overall ExperienceThe problem is you can never talk to anybody at that store. I’ve had to go through the other number three times and I hope that last time was enough. I don’t have to do this again sorry just fine. Getting my unit canceled was a bad situation. nobody follows through on anything.
pamela f | Overall ExperienceI liked the 24 hour access. Place was secure and clean . Would definitely use U-Haul app again!
Douglas S | Overall ExperienceRaised the cost 3 times in less than 2 years. Too much
Lucille M | Overall Experience