My experience with U-Haul and its staff has been exceptional and has exceeded my expectations. I would like to personally commend the manager, Julie Moe, who has been especially personable, professional and has made what has been a very difficult time for me less stressful by her welcoming smile and approachable demeanor. She is definitely an asset to your company!

What a great staff... definitely will not go to another U-Haul facility.... you guys have my full loyalty, once again thank you.

Good job.

When closing a account for a storage room it was not closed like we were told it would be and I was sent a bill notice when I shouldnt of.

Everybody was very helpful.

The manager was never available. The unit I rented had a mouse/rat infestation. My belongings were covered in feces as was the unit. I was sick at the sight of so much rat/mice poop.HORRIBLE EXPERIENC

Great location, reasonably priced &great people

Very helpful and friendly staff only thing is they heed an elevator to move things upstairs I am disabled so I can’t do stairs very well .but other than that it’s all good so far 😀

The customer service representatives were helpful. Every manager I spoke to was not very helpful with a quick turnover. The new manager blames all the previous managers, but every manager is Uhaul.

Disorganized, associate could not fulfill reservation. Charged me before confirming availability and could not refund me at the time. Still waiting for refund and contact from manager.

Would of been perfect had I not had to wait so long, but it was fast, efficient, and the guy was really nice.so that's why I give a 4/5

I had an excellent experience with the U Haul team at this location, I would not hesitate to recommend them to a friend. Thank you again.

you guys were so helpful thank you so much

Did not get a confirmation that my storage unit was turned in and that we are no longer using it. Other than that, great all around!

Keeps everyone informed by email

I needed the Uhaul for one day to get some belongings of my deceased brother. It was a round trip from Tulsa to Oklahoma City, I did not have the truck for 24 hours but was charged for 2 days.

Travis went above and beyond to make sure that I did mot lose my property because of lack of payment on my part. For that I'm ever so grateful and thankful. Two thumbs up to Travis and the rest .

Chris the employee at the Uhaul on 61 and Peoria was so helpful and showed me different storage areas and help me choose the one that was right for me. He has helped me with a truck rental as well.

the moving truck was a Ford 15 footer. Wow What A great truck. A V-10 and smooth as butter'. With Power to spare completely Full of Stuff. I Passed Everything. All that was needed

The unit leaked water from the ceiling. The water destroyed some very expensive computers. It soaked our sectional couch, leaving weird mineral deposit marks. It still smells like mildew.

I would like to thanks all the staff members fo always helping me when I had a question about my storage!! You guys are awesome!!!!

I didn't actually store the U-Box at the facility and didn't visit the site so can't answer the questions above. But Jodee, the driver, was extremely helpful & communicative - would recommend to all!

Customer service was excellent