I love the employees there
mary f | First ImpressionsSelf Storage Units in Utica, NY, 13502
U-Haul Moving & Storage de West Utica
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U-Haul Moving & Storage of Utica
430 Lomond Pl, Utica, NY 13502 View Available Units2.4 miles from this location -
U-Haul Moving & Storage of Rome
244 Erie Blvd E, Rome, NY 13440 View Available Units11.7 miles from this location -
Green Acres Mini Storage LLC
7573 State Route 20, Waterville, NY 13480 View Available Units15.0 miles from this location -
Madison Line Storage Services
74 So. Main St, Earlville, NY 13332 View Available Units29.8 miles from this location
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- 4,5 - Cote moyenne des clients
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Very respectful
mary H | Overall ExperienceI have used U-Haul in the past and the storage units, ok they are a bit small for the price. But whatcha gonna do…😂
victoria b | First ImpressionsThe staff was always helpful and the unit perfectly met our needs. Thank you!
Ross B | Overall ExperienceThank you for your kindness it's lacking in today's society.
Stephanie M | First ImpressionsThe service was great. However someone forgot to check me out when I emptied store #1826 on August 17th. I received notification that I was getting charged on Sept. 4th. Please my check out is complete so I don't get charged for a unit I longer hold. Thanks
daisy m | Overall ExperienceStaff were extremely friendly and helpful during both move-in and move-out.
Mina M | Overall ExperienceMy belongings were damaged due to moisture from a flood. I was overcharged a late fee and then when I came back to get the refund everybody played dumb. I was attacked by the staff alot of misinformation and misunderstandings. Too many chiefs and not enough Indians would be my assertation. Way too many games being played at this particular location. I will be contacting the corporate headquarters though to share my feedback on exactly how I feel I was handled. But I'll never use this spot EVER and I would steer clear of this location.
isiah c | Overall ExperienceEverything was top notch, especially with our move out and U-Box coordination. Very pleased with the young man who checked me out. He was very professional and friendly. I think his name is Nick.
Davita W | Overall ExperienceThis team was fantastic. Everyone we worked with terrific. We especially appreciated Joe who had to cut our lock. (We lost the key—bad us!) And back in May, the office manager who deftly upgraded us to a bigger space. Moving and storing college stuff is stressful. This team made one part easier. Whst does it say that I will be a bit nostalgic thanks to the folks we worked with here. .
maggie m | Overall ExperienceThe staff are very helpful and accommodating. The building is nice and new and clean. The main office is also nice and clean and accommodating. The only thing that needed to be fixed was to clean the bathrooms and to check on putting in more toilet paper as that what was needed. Would have liked to see garbage bins in there for things that we need to throw away, maybe have one in each of the garages. The other problem for this visit only was that one of the garage doors was broken which made it difficult to only use the one that was available. I would of loved to have more of the basic, open carts to move my items back and forth from the car to the storage bin. One time I was there, a car was using the 2 open carts that were available to use and I didn't have that and had to figure out how to use the other ones that were there with a metal bar in the middle. Otherwise, we will continue to return as we were very happy.
Aliza S | Overall ExperienceEverything about my experience with this particular U-Haul was outstanding. 100% would recommend. My improvement would be more carts in the facility. On a busy weekend day there's really not enough to go around. We had to wait for a cart to move some of our stuff. And if that's all I have to complain about, it's still an excellent experience
Joshua A | Overall Experience