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monique j | Premières impressionsSelf Storage Units in Utica, NY, 13502
U-Haul Moving & Storage de Utica
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Évaluations des unités d'entreposage par les clients
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- 4,5 - Cote moyenne des clients
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Avis vérifiés des clients
Chaque avis est lié à une véritable U-Haul réservation ou contrat.
Comment U-Haul Fonctionnement des avisVery helpful
Bruce l | Expérience généraleThank you All staff was friendly polite and professional Place clean and well kept
Alexis C | Expérience généraleThe Gentlemen who runs the place really helped me out when I got my trailer stuck. It broke and I was blocking the gate and freaking out. He really got me out of a jam.
SHERRYRENE L | Expérience généraleThe manager was excellent.He was a very, nice guy, very helpful
victor l | Expérience généraleI was extremely pleased with the managers and staff throughout the time I used the storage facility
Alex M | Expérience généraleEverything went as expected.
VINCENT S | Déménagement en ligneShould have reimbursed me for the time that I didn't use
CHRISTOPHER L | Expérience généraleAn exceptionally pleasant experience, the customer service was second to none, the manager of the store is friendly, communicative, efficient, and helpful, he helped me choose the best option, which met my needs perfectly! Highly recommend using the Lomond Place U-Haul in Utica, NY for all of your storage and Rental needs
JOANNEMARIE T | Premières impressionsThe move in below my assumptions. I had to aid every step of the way, from asking where the unit was, asking how I could access it, having to tell someone that there was still the seal on it that they are required to take off, and asking if I had to buy a specific lock that wasn't mentioned to me. This was all done with a snarky attitude the entire time as well, if I haven't had past experience with U-Haul I would tell people to take their business elsewhere.
Jake M | Premières impressionsQuick check in for move in. Quick check out for move out. Easy online bill pay.
David M | Expérience généraleWe did not move in. When we got to the facility it was apparent that this U-Haul was not like the other ones we had used in the past. We were trying to store large pieces of antique furniture and the facility was old, cramped, dirty, damp and dark and was not a place for our items. We left without moving in and quickly found another more appropriate facility for our items. We have already requested a refund.
Melody N | Déménagement en ligneSnow removal immediately in front of unit could be better. Unit door was not always shoveled and was frozen and therefore not accessible without having to request assistance from the staff.
Gregory H | Expérience généraleSean did a friendly and thorough check in for us. He is a solid employee.
Gregory H | Premières impressions