The staff member that rented me the storage unit was the only person willing to help us. She was nice but not knowledgeable. The other three staff were not willing to give any kind of assistance. I made two other purchases the guy that helped with the second item was watching tiktok videos on his phone though the whole transaction he never really looked up. We decided to get boxes for dishes none of the three worker was willing to come out from behind counter to help instead they stood in a crowd watching videos on the guys phone. My fiance had demand help from one the girls that upset her she had a attitude the time when helping us. We tried to get information on where the alarm was located they gave vague directions. The whole time we were there three of the staff members were very unprofessional. The girl that rented us the unit was the only member willing to give any help. I will not recommend this business to anyone. I have used this business for years I didn't know your customer service had declined to this point.
Odis S. | First ImpressionsSelf Storage Units in Waterford, MI, 48328
U-Haul Moving & Storage de Waterford
Services dans cet établissement :
Particularités disponibles dans cet établissement :
Promotions :
Unités disponibles (toutes les dimensions sont approximatives)
Entreposage intérieur
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Petite | 5 pi x 5 pi x 10 pi
Entreposage divers
Guide des tailles- Tarif :
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$64,95
par mois
- Intérieur
- 1e étage
- niveau rue
- Climatisation
- Tarif :
- 64,95 $ par mois
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Petite | 8 pi x 5 pi x 10 pi
Entreposage divers
Guide des tailles- Tarif :
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$89,95
par mois
- Intérieur
- 1e étage
- niveau rue
- Climatisation
- Tarif :
- 89,95 $ par mois
Il reste 1 unité(s)!
Louez maintenant pour sécuriser votre espace! -
Petite | 5 pi x 8 pi x 10 pi
Entreposage divers
Guide des tailles- Tarif :
-
$89,95
par mois
- Intérieur
- 1e étage
- niveau rue
- Climatisation
- Tarif :
- 89,95 $ par mois
Il reste 1 unité(s)!
Louez maintenant pour sécuriser votre espace! -
Petite | 10 pi x 5 pi x 10 pi
Maison 1 à 2 chambres
Guide des tailles- Tarif :
-
$94,95
par mois
- Intérieur
- 1e étage
- niveau rue
- Climatisation
- Tarif :
- 94,95 $ par mois
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Petite | 5 pi x 10 pi x 10 pi
Maison 1 à 2 chambres
Guide des tailles- Tarif :
-
$94,95
par mois
- Intérieur
- 1e étage
- niveau rue
- Climatisation
- Tarif :
- 94,95 $ par mois
U-Box -Conteneurs MD pour le déménagement et l’entreposage
Nous livrons U-Box - vous les remplissez et nous les entreposons dans notre entrepôt sécurisé. Chargez à votre rythme! Il suffit de nous appeler pour la collecte ou le dépôt de vos U-Box - conteneurs.
Qu'est-ce que le service en ligne emménager/louer maintenant?
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U-Haul Storage of Waterford
3760 Elizabeth Lake Rd, Waterford, MI 48328 View Available UnitsFew Rooms Left. Reserve Today!
0,1 miles from this location -
Airport Road Storage
3700 Airport Road, Waterford, MI 48329 View Available Units4,3 miles from this location -
Clarkston Budget Storage
6366 Sashabaw Rd, Clarkston, MI 48346 View Available Units
(U-Haul Neighborhood Dealer)6,4 miles from this location -
U-Haul Moving & Storage of Troy
1250 W Maple Rd, Troy, MI 48084 View Available UnitsFew Rooms Left. Reserve Today!
11,7 miles from this location
Évaluations des unités d'entreposage par les clients
- Filtre :
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- 3,5 - Cote moyenne des clients
Dites-nous ce que vous en pensez.
Vos précieux commentaires nous aideront à mieux vous servir.
Facility was very dirty, and had obvious plumbing problems. They have no dumpster or even a garbage can on site open to the public. The smell from plumbing problems is unbearable. Way overpriced. Totally understaffed. Very unprofessional staff. I would absolutely not recommend this place to anyone. I will never rent storage with uhaul again.
Adam C. | Overall ExperienceYour male employee was extremely rude and disrespectful! I will never bring my business there or refer you to another person.
Maquiba P. | Overall ExperienceLock was not in unit, went to front office, they said its on the floor. I advised I scoured the whole unit and there's not one, finally they did provide one for me. I also asked the hours for storage, we had a flood and needed to make sure we could move everything in, they said 24 hours with my code. We did quite a few loads but came with another after 11 and could not access.
Dawn C. | Online Move InDue to a bad storm coming through with a lot of flooding, we needed a unit fast. The staff at uhaul was beyond what I expected. They took care of me and my needs were met. They didn't try to put me in anything I didn't want or need. And I was in and out and with the power being out all over they ( staff. Bonnie and Ann) made it work with the difficulty hey had to deal with and made no complaints on the situation.. The best price and by far the best service.
Chrissie M. | First ImpressionsZack never returned the calls I made to him and left messages.
Don R. | Overall ExperienceAll of the staff were very helpful every time I had an interaction with them.
stephen f. | Overall Experienceordered a truck online and got a storage unit instead. Asked for help and got attitude
Evan G. | Overall ExperienceAnn did a great job. We are very happy with our experience and would recommend this facility to others.
JOHN MARTIN R. | Overall ExperienceThe local guys were fine outside of missing a hole in the gas tank of a 20 foot trailer that we had already loaded so it had to be unloaded by a group that U-Haul provided which destroyed most of our furniture. They loaded a 27 foot truck in three hours. They just threw our stuff on there which we didn't know until we unloaded it in Michigan And the gas mileage was terrible. Truck ran like crap. Bounced me like crazy! I've used U-Haul for years and never had this bad experience. The Oklahoma manager, Nathan French was outstanding, but he could only do so much.
Steve W. | First ImpressionsGreat!
Megan G. | Online Move InEmployees should be trained in closing unit procedures. We were given conflicting information resulting in a Nasty call from the manager. We ate nit "dumping trash" type of people and were put off by being accused of that when a staff member told us that we could leave usable furniture in the garage because "other customers will usually take it and sometimes the staff will as well" only to receive a phone call saying we would be fined for "dumping". Train your employees to avoid this in the future.
Linda S. | Overall ExperienceFor the above location it was excellent , but the centers in Jackson and Mason it was horrible.
Abdulrahman E. | Online Move InI also love your alarm systems with the swipe card it even lets you know if you left your door open very helpful
Allison C. | First ImpressionsGood place. Can't find many carts to move my stuff around.
Nathaniel S. | First Impressions